Information Coordinator

4 weeks ago


Edmonton, Alberta, Canada BeCAN Immigration Services Full time

{"h2": "Job Title: Information Clerk", "ul": [{"li": "Assist clients with inquiries and provide information on services offered by our immigration consulting firm, BeCAN Immigration Services."}, {"li": "Maintain accurate records and statistics, and perform general office duties as required."}, {"li": "Prepare and deliver educational programs, materials, and sessions to clients, and address their complaints or concerns in a professional and courteous manner."}, {"li": "Explain procedures, risks, and benefits to clients, and provide them with information on our services and products."}, {"li": "Use MS Office, Google Drive, and other software to manage client data and perform administrative tasks."}, {"li": "Work under pressure and meet deadlines, while maintaining a high level of professionalism and client satisfaction."}, {"li": "Collaborate with colleagues to achieve team goals and objectives, and contribute to a positive and productive work environment."}, {"li": "Stay up-to-date with industry developments and best practices, and apply this knowledge to improve our services and processes."}, {"li": "Maintain confidentiality and handle sensitive client information with discretion and professionalism."}, {"li": "Perform other duties as required to support the smooth operation of our office and the delivery of our services."}], "h2": "Requirements", "ul": [{"li": "Secondary (high) school graduation certificate."}, {"li": "1 to less than 7 months of experience in a related field."}, {"li": "Private sector experience, preferably in a consulting firm or private company."}, {"li": "Excellent communication and interpersonal skills, with the ability to work with diverse clients and colleagues."}, {"li": "Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment."}, {"li": "Proficiency in MS Office, Google Drive, and other software relevant to the role."}, {"li": "Ability to work under pressure, maintain confidentiality, and handle sensitive client information with discretion."}, {"li": "Client focus, efficient interpersonal skills, and a team player attitude."}, {"li": "Ability to learn quickly, adapt to new situations, and apply knowledge to improve our services and processes."}], "h2": "Work Conditions and Physical Capabilities", "ul": [{"li": "Work under pressure and meet deadlines in a fast-paced environment."}, {"li": "Repetitive tasks and data entry, with the ability to maintain accuracy and attention to detail."}, {"li": "Ability to work in a team environment, with collaboration and communication with colleagues."}, {"li": "Ability to work in a dynamic and ever-changing environment, with adaptability and flexibility."}], "h2": "Personal Suitability", "ul": [{"li": "Client focus, with a commitment to providing excellent service and support to our clients."}, {"li": "Efficient interpersonal skills, with the ability to communicate effectively with diverse clients and colleagues."}, {"li": "Organized and able to prioritize tasks, with a focus on meeting deadlines and delivering results."}, {"li": "Team player, with a collaborative and supportive attitude towards colleagues."}, {"li": "Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment."}, {"li": "Quick learner, with the ability to adapt to new situations and apply knowledge to improve our services and processes."}]}



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