Information Coordinator

3 weeks ago


Edmonton, Alberta, Canada BeCAN Immigration Services Full time

We are seeking an Information Coordinator to join our team at BeCAN Immigration Services. As an Information Coordinator, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and addressing their concerns in a timely and professional manner.

Key Responsibilities:
  • Answer written and oral inquiries from clients
  • Prepare and deliver educational programs, materials, and sessions
  • Address client complaints and concerns
  • Provide information to clients and explain the type and cost of services offered
  • Maintain accurate records and statistics
  • Perform general office duties, including receiving credit and employment applications, and receiving payments
Requirements:
  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Ability to work under pressure and perform repetitive tasks
  • Excellent client focus, efficient interpersonal skills, and ability to multitask
  • Proficiency in MS Office, including Excel, Outlook, Word, and PowerPoint, as well as Quick Books and Google Drive
Work Environment:

Our ideal candidate will be able to work in a fast-paced environment, providing exceptional customer service to our clients. If you are a quick learner, a team player, and have excellent communication skills, we encourage you to apply for this exciting opportunity.



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