Commercial Insurance Account Manager

2 weeks ago

Tecumseh, Ontario, Canada Sihle Insurance Group Inc Full time

At Sihle Insurance Group Inc, we are seeking a highly skilled Commercial Insurance Account Manager to join our team in Altamonte Springs, FL. As a key member of our team, you will be responsible for serving as a primary contact to clients, carriers, and producers for service needs.

Responsibilities:

  • Complete and submit applications and ensure timely receipt of quotes and policies.
  • Review client contracts and endorse policies to meet requirements if needed.
  • Process renewals, review audits of policies, verifies accuracy, and facilitate corrections if needed.
  • Verify policy and policy change information, facilitating corrections when necessary.
  • Document all activity, phone calls, emails, and correspondence in Applied Epic system.
  • Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
  • Address incoming mail, email, fax, and phone requests.

Requirements:

  • Active Florida 2- (Property & Casualty) license preferred, 4- considered.
  • Ideal candidate with 5+ years experience in an account management role.
  • Current Applied Epic experience is required.
  • Bilingual is a plus.
  • Bachelor's degree preferred.
  • Ability to perform under pressure and work in a fast-paced environment.
  • Excellent verbal and written communication skills with prompt response times.
  • Knowledge of insurance products and their application to business.
  • Knowledge of insurance markets.
  • Maintains a cordial and professional relationship and has a strong service focus.

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