Sales Associate

2 months ago

Dieppe, Canada The Children's Place Full time

About The Children's Place

The Children's Place is a leading children's specialty retailer, committed to providing equal employment opportunities to all of its associates and applicants for employment. Our company values diversity and inclusion, and we strive to create a work environment that is welcoming and inclusive for all.

Job Summary

The Sales Associate will play a key role in supporting the Store Leadership Team to achieve all company goals and initiatives. This includes providing excellent customer service, maintaining a high level of product knowledge, and effectively communicating the value and quality of our merchandise.

Key Responsibilities

  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
  • Greet and acknowledge customers while providing the appropriate level of service
  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
  • Exercise sound judgment in effectively addressing customer concerns
  • Demonstrate the appropriate level of selling skills to positively impact conversion
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented
  • Follow company standards of merchandise presentation, signage, and display
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer-ready environment, and adhering to safety requirements
  • Perform daily housekeeping duties to company standard
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
  • Contribute focused, well-managed efforts towards achievement of store goals
  • Exhibit flexibility by processing stock when necessary

Requirements

  • High School diploma or equivalent
  • Previous retail experience preferred
  • Must be at least 18 years of age

Skills and Behaviors

  • Excellent customer engagement
  • Demonstrated time management and organizational skills
  • Ability to work in a team environment
  • Must be adaptable and flexible to changing priorities
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

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