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Branch Manager

1 month ago

RouynNoranda, Canada National Bank Full time
Job Summary

As a Branch Manager at National Bank, you will be responsible for leading a team of professionals to achieve the branch's financial goals. You will be responsible for supporting and developing your team members to implement the Bank's strategic vision.

Key Responsibilities

Achieve the expected financial contribution target of the branch by identifying with your team the expected behaviors and business development activities.
Provide personalized coaching to advisors, the Client Service Manager, and the business development support team to develop their skills and support them in their career path.
Hire, develop, and manage the performance of your team members.
Mobilize the team to ensure a superior customer experience.
Ensure that your team members comply with and enforce established rules of engagement for customer segmentation, SEO, transaction execution, risk management, regulatory compliance, and branch operating procedures.
Act as the Business Unit Compliance Officer (AUMR) to supervise all mutual fund representatives (SCRs).
Develop a lasting relationship with the branch's customers through various activities aimed at customer acquisition and retention.
Optimize service quality to small businesses, aligning advisor allocation with the branch's market potential.

About Us

National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates who share our values and are passionate about making a difference in people's lives.

What We Offer

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These benefits include a health and wellness program, flexible group insurance, a generous pension plan, an Employee Share Ownership Plan, an Employee and Family Assistance Program, preferential banking services, opportunities to get involved in community initiatives, a telemedicine service, and a virtual sleep clinic. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.