Claims Adjuster
2 days ago
Curo Claims Services Inc. is seeking a highly skilled Claims Adjuster to join our team. As a Claims Adjuster, you will play a critical role in delivering exceptional customer service and ensuring that claims are handled efficiently and effectively.
Key Responsibilities- Customer Service: Respond to customer inquiries, initiate and maintain contact with insured members, and assist with claims overflow.
- Claims Handling: Confirm coverage, review and compile facts, obtain technical reports, complete contractual coverage analysis, and assess quantum.
- Communication: Coordinate with external service providers, ensure timely completion of work activities, and maintain effective communication with stakeholders.
- File Management: Ensure all correspondence is completed in a timely and efficient manner, including the creation of critical path documents, proof of loss, waivers, and reservation rights letters.
- Investigation: Gather information from insured members, civil authorities, police, witnesses, and other insurers to complete a timely investigation of property loss.
- Quality Service: Maintain quality service standards, adhere to organizational standards, and ensure all aspects of file handling are completed in a timely and efficient manner.
- Dispute Resolution: Assist and participate in dispute forums related to policy coverage, provide support and assemble documentation, and make resolution recommendations.
- Legislated Processes: Participate in the legislated property appraisal process to resolve quantum disputes during claim file negotiations.
- Condominium Policies: Identify by-law requirements and standard unit definitions of each province's condominium policies.
- Confidentiality: Keep claims information confidential to protect operations and insured members.
- Data Integrity: Ensure data accuracy, issue payments to vendors, insureds, and experts, and maintain well-organized claim files.
- Regulatory Compliance: Adhere to partner guidelines, contracts, and insurance regulations to ensure legal and regulatory compliance.
- Team Collaboration: Actively participate in coaching and training sessions, collaborate with team members and management, and contribute to a culture of continuous improvement.
- Education: Post-secondary education and/or college diploma in a related field.
- Certifications: CIP designation or working towards designation, provincial adjusters license, or ability to acquire same.
- Experience: 2+ years' experience with a good understanding of various property policies.
- Skills: Excellent communication skills, strong time management and organizational skills, current Microsoft Office working knowledge, and ability to learn and adapt in a fast-paced environment.
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Claims Adjuster
6 days ago
Edmonton, Alberta, Canada Curo Claims Services Inc. Full timeAbout the RoleCuro Claims Services Inc. is seeking a highly skilled Claims Adjuster to join our team. As a Claims Adjuster, you will play a critical role in delivering exceptional customer service and ensuring that claims are handled efficiently and effectively.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, initiate and maintain contact...
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Claims Adjuster
7 days ago
Edmonton, Alberta, Canada Curo Claims Services Inc. Full timeAbout the RoleCuro Claims Services Inc. is seeking a highly skilled Claims Adjuster to join our team. As a Claims Adjuster, you will play a critical role in delivering exceptional customer service and ensuring that claims are handled efficiently and effectively.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, initiate and maintain contact...
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