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Technical Support Professional

2 weeks ago

Burnaby, British Columbia, Canada Wesgroup Full time

Wesgroup Properties invites applications from highly motivated and experienced Desktop Support Specialists. As a key member of our IT team, you will be responsible for delivering first-level technical support across various devices, applications, and operating systems.

Job Summary

In this role, you will work closely with our IT team to resolve technical issues, onboard new employees, and maintain an accurate inventory of IT assets.

Responsibilities
  • Deliver exceptional customer service and resolve technical issues promptly and efficiently.
  • Onboard new employees and ensure they have the necessary tools and resources to perform their jobs effectively.
  • Maintain accurate records of incidents and provide regular updates on system performance.