Digital Sales Platforms Director
3 days ago
Vancity is a member-owned credit union that has been built on the principles of inclusion and social justice since its inception in 1946. With a relentless commitment to its values, Vancity has consistently challenged the status quo and broken down barriers to create a more equitable and just society.
As a leader in the financial services industry, Vancity has made bold commitments to achieve net-zero by 2040 across all mortgages and loans, and is actively pursuing strategies to improve the financial resilience of its members. The organization has also been recognized as the largest private sector Living Wage Employer in Canada and has been consistently ranked as one of the Top Employers in Canada.
The RoleThe Director, Digital Sales Platforms will lead the delivery and evolution of the platforms that Vancity members and staff use to market, onboard, and originate products. This position provides senior leadership for end-to-end digital sales technology development and integration in an evolving, multi-vendor, financial institution.
The Director will be responsible for leading multiple technology teams and overseeing all development and platform integration. As a member of the Digital and Technology Platforms leadership team, the Director will play a critical role in delivering transformative change in support of business goals while managing risk and the overall health of our daily banking applications.
Key Responsibilities- Contributes to and executes the digital sales platforms multi-year technology strategy and roadmap.
- Works with stakeholders and external partners to ensure alignment with the enterprise business strategy, objectives, and key results.
- Leads sales platform design and development, including refining platform requirements and delivery of scalable platforms in an agile environment.
- Provides thought leadership to formulate and scale minimum viable platforms.
- Leads the technology build of a new COTS LOS platform and the technology build and integration of a MS Dynamics CRM platform.
- Leads the technology build and integration of pricing and other tooling used for attraction, onboarding, and retention of members.
- Leads the legacy transformation within the digital sales platform's roadmap.
- Leads microservices-based development and application scaling/containerization.
- Utilizes appropriate agile tooling to further develop DevOps CI/CD practices.
- Establishes and oversees production support processes for servicing platforms, ensuring maximum uptime and rapid resolution of issues.
- Implements monitoring and incident management tools to proactively identify and address potential problems.
- Monitors vendor performance and delivery ensuring compliance with Vancity's standards and policies.
- Completion of a University degree in the field of computer science/engineering or information technology or equivalent.
- At least 10 years of digital product delivery and/or sales product leadership experience with a proven track record of enabling delivery in an Agile COTS (commercial off-the-shelf system) environment.
- Expertise in vendor partner management and demonstrated experience in vendor negotiation and contract and SLA management.
- Experience in agile transformation within a complex, multi-product technology organization.
- Experience with building and launching cross-organization products and services.
- Deep experience with COTS legacy systems transformation.
- Understanding of business models and value exchange to generate digital revenue.
- Delivers breakthrough innovations and sales solutions that create value for all stakeholders, continually improving results.
- An ability to inspire trust in others through clear communication of direction and demonstrable digital business expertise.
- We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
- Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
- New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows — to a maximum of six weeks per year — as their length of service increases. In addition, full-time, permanent staff may be able to purchase extra days of vacation through our flexible benefits package.
- In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness, plus opportunities to take unpaid leave for a variety of reasons.
- Our health care & dental benefits offer three levels of health care and dental coverage for you to select from. These benefits will also be effective immediately based on your hire date.
- We understand that retirement means different things to different people and at Vancity we will offer you a Defined pension plan that pays you a retirement income for life.
-
Digital Banking Platform Director
4 weeks ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is an exciting opportunity to lead the development and deployment of a new digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user...
-
Digital Banking Platform Director
4 weeks ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is an exciting opportunity to lead the development and deployment of a new digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user...
-
Digital Banking Platform Director
1 week ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is an exciting opportunity to lead the development and deployment of a new digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user...
-
Digital Banking Platform Director
1 week ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is an exciting opportunity to lead the development and deployment of a new digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user...
-
Digital Banking Platform Director
1 month ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleVancity is seeking a highly experienced and skilled Director, Digital Servicing Platforms to lead the development and deployment of our digital banking platform. As a key member of our team, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability,...
-
Digital Banking Platform Director
4 weeks ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleVancity is seeking a highly experienced and skilled Director, Digital Servicing Platforms to lead the development and deployment of our digital banking platform. As a key member of our team, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability,...
-
Digital Banking Platform Director
3 weeks ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is a unique opportunity to lead the development and deployment of a digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user experience.Key...
-
Digital Banking Platform Director
3 weeks ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is a unique opportunity to lead the development and deployment of a digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user experience.Key...
-
Digital Banking Platform Director
3 weeks ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is a unique opportunity to lead the development and deployment of a cutting-edge digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user...
-
Digital Banking Platform Director
3 weeks ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is a unique opportunity to lead the development and deployment of a cutting-edge digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user...
-
Digital Banking Platform Director
7 days ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is an exciting opportunity to lead the development and deployment of a new digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user...
-
Digital Banking Platform Director
6 days ago
Vancouver, British Columbia, Canada Vancity Full timeAbout the RoleThis is an exciting opportunity to lead the development and deployment of a new digital banking platform at Vancity. As the Director of Digital Servicing Platforms, you will be responsible for overseeing the architecture, design, and implementation of the platform, ensuring it meets high standards of reliability, security, and user...
-
Digital Transformation Leader
3 weeks ago
Vancouver, British Columbia, Canada Apply Digital Full timeAbout Apply DigitalApply Digital is a global digital transformation partner for change agents. We leverage expertise in Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond to enable our clients to modernize their organizations and deliver meaningful impact to the...
-
Digital Transformation Leader
3 weeks ago
Vancouver, British Columbia, Canada Apply Digital Full timeAbout Apply DigitalApply Digital is a global digital transformation partner for change agents. We leverage expertise in Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond to enable our clients to modernize their organizations and deliver meaningful impact to the...
-
Digital Transformation Leader
3 weeks ago
Vancouver, British Columbia, Canada Apply Digital Full timeAbout Apply DigitalApply Digital is a global digital transformation partner for change agents, leveraging expertise in Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond.Job DescriptionWe are seeking an experienced Program Director to join our team, responsible for...
-
Digital Transformation Leader
3 weeks ago
Vancouver, British Columbia, Canada Apply Digital Full timeAbout Apply DigitalApply Digital is a global digital transformation partner for change agents, leveraging expertise in Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond.Job DescriptionWe are seeking an experienced Program Director to join our team, responsible for...
-
Digital Transformation Leader
3 weeks ago
Vancouver, British Columbia, Canada Apply Digital Full timeAbout the RoleWe are seeking an experienced Program Director to lead our digital transformation initiatives. As a key member of our team, you will be responsible for spearheading program delivery on significant account programs, driving strategies to meet program goals, and balancing delivery and financial success to meet profitability targets.Key...
-
Digital Transformation Leader
3 weeks ago
Vancouver, British Columbia, Canada Apply Digital Full timeAbout the RoleWe are seeking an experienced Program Director to lead our digital transformation initiatives. As a key member of our team, you will be responsible for spearheading program delivery on significant account programs, driving strategies to meet program goals, and balancing delivery and financial success to meet profitability targets.Key...
-
Digital Transformation Leader
3 weeks ago
Vancouver, British Columbia, Canada Apply Digital Full timeAbout the RoleWe are seeking an experienced Program Director to lead our digital transformation initiatives. As a key member of our team, you will be responsible for spearheading program delivery on significant account programs, driving strategies to meet program goals, and balancing delivery and financial success.Key ResponsibilitiesLead cross-functional...
-
Digital Transformation Leader
3 weeks ago
Vancouver, British Columbia, Canada Apply Digital Full timeAbout the RoleWe are seeking an experienced Program Director to lead our digital transformation initiatives. As a key member of our team, you will be responsible for spearheading program delivery on significant account programs, driving strategies to meet program goals, and balancing delivery and financial success.Key ResponsibilitiesLead cross-functional...
