Operations Manager

9 hours ago


Winnipeg, Manitoba, Canada Alpine Full time

**Job Title:** Operations Manager

 

**Company Overview:

Alpine is a leading provider of janitorial and building maintenance services to over 2000 facilities across Canada. Our commitment to excellence and passion for service sets us apart.

We aspire to deliver on our promises, exceed client and employee expectations, and reflect our brand of excellence in everything we do.

 

**Job Description:

As an Operations Manager with Alpine, you will oversee a group of sites within a territory, managing subcontractors to ensure the scope of work is completed. You will provide training, liaise with clients, resolve issues, conduct inspections, and act as the first point of contact for operations, escalations, and work orders.

 

**Key Responsibilities:

  • Subcontractor Management
  • Participate in hiring, training, and supervision of subcontractors and their activities
  • Ensure subcontractors comply with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc.
  • Ensure Alpine standards are adhered to through subcontractor work
  • Conduct weekly or monthly audits or site inspections to ensure work is completed as required and complete reports using technology

 

**Client Relations Management:

  • Liaise with clients to ensure performance standards are met and complaints are addressed
  • Prevent problems from escalating

 

**Expense Management:

  • Ensure scheduled hours and actual hours are in line with budget
  • Oversee or coordinate equipment repairs
  • Ensure subcontractor hours are in line with budget

 

**Working Conditions:

The Operational Supervisor will require flexibility in shift times, as interaction with night cleaning crew will also be required. Must be fully vaccinated and be able to obtain CPIC clearance. Frequent travel within a geographic region is required. Must have valid drivers license with clean driving abstract.

 

**What We Offer:

  • Base salary: $60,000 - $75,000 per year
  • Monthly Vehicle and Gas Allowance
  • Benefits plan
  • Training and leadership development opportunities
  • Career growth and progression opportunities

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