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Petite-Rivière-Saint-François, Canada Club Med Full timeFront Desk Agent - Charlevoix Job location Club Med Quebec Charlevoix Certifications Diploma in the relevant field preferred Ability in the language Fluent French and English, knowledge of another foreign language a plus Experience level 2-3 years experience in the field Contract type Permanant or temporary...
Front Desk Representative
2 months ago
Job Summary
Club Med is seeking a highly skilled and customer-focused Front Desk Agent to join our team at Club Med Quebec Charlevoix. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.
Key Responsibilities
- Assist guests with check-in and check-out, providing accurate and timely information about our resort and services.
- Respond to guest inquiries and resolve any issues in a professional and courteous manner.
- Collaborate with the Guest Relations team to ensure a high level of guest satisfaction.
- Maintain accurate records and reports, including guest information and resort operations.
- Participate in ongoing training and development to enhance skills and knowledge.
Requirements
- 2-3 years of experience in a customer-facing role, preferably in the hospitality industry.
- Fluent French and English language skills, with knowledge of another foreign language a plus.
- Diploma in a relevant field, such as hospitality or customer service.
- Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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