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Outreach Support Worker
2 months ago
AVI Health and Community Services is seeking a highly motivated and compassionate Outreach Support Worker to join our team. As a key member of our harm reduction program, you will work collaboratively with our team to provide peer support and education to individuals who use substances. Your lived/living experience and passion for harm reduction will be invaluable in building trust and rapport with our program participants.
Key Responsibilities- Provide peer support and education to individuals who use substances, focusing on harm reduction principles and practices.
- Work collaboratively with our team to identify potential participants and provide information regarding access to pharmaceutical alternatives to street drugs.
- Distribute safer drug use supplies, safer sex supplies, and naloxone kits, and provide information and training about their use.
- Assist with post-dose monitoring for RAD program participants, assess for overdose symptoms, and respond with rescue breathing and naloxone when necessary.
- Maintain the safety of all program spaces by following protocols related to violence prevention and critical incidents.
- Provide harm reduction information and referrals for other health and social services.
- Connect regularly with program participants to offer peer support through active listening skills and non-judgmental attitude.
- Liaise between participants, systems navigators, nurses, and physicians to support participants to be heard and assist with keeping communication open and accessible.
- Identify and develop safety plans with people who are using substances who are at increased risk of overdose.
- Contribute to a positive, respectful environment at the program space and act as an AVI ambassador in the community.
- Minimum two years' experience working within harm reduction settings.
- Have lived/living experience with drug use and related health and social barriers.
- Valid Class 5 BC Driver's License.
- First Aid training and experience responding to critical incidents and overdose, including administration of Naloxone.
- Current knowledge of local drug trends and ability to relate as a peer with program participants.
- Direct service delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs and related provincial and community support services systems.
- Interest in learning and eager to share information with peers with a non-judgmental attitude.
- Demonstrated understanding of the importance and role of people who use drugs in the development, delivery, and evaluation of services intended to benefit them.
- Working understanding of the importance of confidentiality and boundaries.
- Working knowledge in the areas of harm reduction, safer drug use, OAT, safer sex, sex work, HIV/AIDS, Hepatitis C, mental health, etc.
- Commitment to honor Indigenous communities and ways of knowing, and approach learning about the ongoing impacts of colonial violence with humility.
- Demonstrated understanding and commitment to harm reduction principles and practices.
- Ability to work in cooperation with a variety of stakeholders, including coworkers, management, program participants, and community partners.
- Ability to communicate clearly and with respect, both verbally and in writing.
- Ability to approach and initiate conversations with others and build respectful rapport.
- Ability to observe for changes in health and well-being in program participants.
- Ability to work in a complex and dynamic work environment while keeping a 'cool head'.
- Ability and willingness to engage in proactive problem solving when tense situations arise.
- Physical ability to carry out the duties of the position and operate related equipment.
- Ability to work outdoors during all types of weather in all seasons.
Pay: $31.56/hour to start with stepped increases based on your seniority with AVI. (Pay for this role is based on the BCGEU paygrid 34)
Number of Positions: There are multiple casual positions to be filled.
Hours and Schedule: Casual basis with potential shifts falling Monday to Sunday between 09:00 am to 05:00 pm
Location: Campbell River and Courtenay offices and in the community as needed.
Union: AVI is a union environment under the Collective Agreement: HEABC & Health Services & Support Community Subsector Association and this role is a BCGEU union position.
Pension: If you are already a member of the Municipal Pension Plan (MPP), you can continue with them at AVI immediately. At this time, AVI contributes an additional 9.31% towards your pension account.
Other Perks: This position gets paid an extra 5% in lieu of vacation 5% in lieu of stats, meaning your hourly rate is actually 10% higher than listed.
Hours of Work, Days Off and Work Area may be subject to change.
