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Warranty Operations Manager

2 months ago

Toronto, Ontario, Canada MHB Group Canada Full time
Warranty Manager Opportunity

MHB Group Canada is seeking a skilled Warranty Manager to join our team. As a key member of our operations team, you will be responsible for managing the warranty process for our residential developments.

Key Responsibilities:

  • Manage the warranty process for our residential developments, ensuring timely and efficient resolution of deficiencies.
  • Collaborate with our construction and customer service teams to ensure seamless communication and resolution of issues.
  • Develop and implement processes to improve the customer experience and reduce warranty-related issues.
  • Provide exceptional customer service to homeowners, responding to their concerns and resolving issues in a timely and professional manner.

Requirements:

  • Strong communication and organizational skills, with the ability to manage multiple priorities and deadlines.
  • Experience in warranty management, customer service, or a related field.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.

About MHB Group Canada:

MHB Group Canada values inclusion and diversity in the workplace. We are committed to creating a welcoming and inclusive environment for all employees, and we encourage applications from diverse candidates.