Business Solution Strategist
20 hours ago
We are seeking an experienced Business Analyst to support our ServiceNow program by contributing business insights throughout business solution planning, development, and testing activities.
About Tundra Technical SolutionsTundra Technical Solutions is a leading provider of IT solutions, dedicated to delivering high-quality services that meet the evolving needs of our clients.
SalaryThe estimated salary for this position is $120,000 - $160,000 per year, based on industry standards and the level of experience required.
Job DescriptionResponsibilities:
- Lead requirements gathering and testing activities in collaboration with the team to ensure all relevant stakeholder requirements are captured and acceptance criteria is satisfied before passing the code of the business solution.
- Work with the team and relevant stakeholders to design, develop, and implement best practices and standard documentation ensuring alignment with business strategies, priorities, and target benefits.
- Develop initiative planning and business case analysis, creating estimates for time, cost, and value for assigned work.
- Assist with identifying, verifying, and documenting technical requirements using the appropriate requirements management methodology and tools.
- Lead testing activities in collaboration with the team to ensure all testing activities are complete, user feedback is captured and incorporated, and acceptance criteria is satisfied before passing the code of the business solution.
Experience:
- 8+ years of experience in a Business Analysis role with 2+ years in the telecom industry.
Skills:
- Hands-on experience with ServiceNow and Salesforce.
- Requires experience in IT and Business domains with taking initiative, solving complex problems with a customer orientation, adapting to changing environments, and working in a team.
- Requires knowledge of business functions such as but not limited to Shared Services, Customer Operations and Workforce and Asset Management.
This is a Hybrid role, requiring the contractor to be on site at least 2 days per week at the office.
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