Personal Banking Specialist
3 weeks ago
The Toronto-Dominion Bank (Canada) is seeking a highly skilled Personal Banking Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of personal banking products and services.
Key Responsibilities:
- Provide personalized service to customers, answering their questions and addressing their concerns in a prompt and professional manner.
- Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions to meet those needs.
- Stay up-to-date on our products and services, including features, benefits, and eligibility requirements.
- Work collaboratively with colleagues to achieve sales and customer service goals.
- Participate in ongoing training and development to enhance knowledge and skills.
Requirements
- Degree in a related field (e.g. finance, business, marketing).
- 1+ years of experience in a customer-facing role, preferably in the banking industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
What We Offer
- Competitive salary and bonus structure.
- Opportunities for career advancement and professional development.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Generous paid time off and holidays.
- Access to our employee assistance program and employee recognition program.
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