Personal Banking Specialist

3 weeks ago


Magog, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
About the Role

The Toronto-Dominion Bank (Canada) is seeking a highly skilled Personal Banking Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of personal banking products and services.

Key Responsibilities:
  • Provide personalized service to customers, answering their questions and addressing their concerns in a prompt and professional manner.
  • Develop and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions to meet those needs.
  • Stay up-to-date on our products and services, including features, benefits, and eligibility requirements.
  • Work collaboratively with colleagues to achieve sales and customer service goals.
  • Participate in ongoing training and development to enhance knowledge and skills.

Requirements
  • Degree in a related field (e.g. finance, business, marketing).
  • 1+ years of experience in a customer-facing role, preferably in the banking industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.

What We Offer
  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional development.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Access to our employee assistance program and employee recognition program.


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