Computer Systems Specialist
3 weeks ago
Job Summary
At Synergy Systems, we are seeking a skilled Computer Systems Specialist to join our team. As a key member of our technical support group, you will be responsible for providing expert assistance to our users, ensuring the smooth operation of our computer systems and networks.
Key Responsibilities
- Provide technical support to users experiencing difficulties with computer systems and networks
- Perform routine maintenance tasks to ensure optimal system performance
- Collaborate with other technical support analysts to resolve complex issues
- Develop and maintain technical documentation to support user guides and technical manuals
- Supervise and mentor junior technical support staff
Requirements
- College diploma or equivalent in a related field
- 1-2 years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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