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Service Advisor

2 months ago

Vancouver, British Columbia, Canada BCAA Full time
About the Role

We are seeking a highly motivated and customer-focused Service Advisor to join our team at BCAA. As a Service Advisor, you will be the first point of contact for our customers, providing expert advice and guidance on our insurance products and services.

As a key member of our team, you will be responsible for promoting our insurance products and services to best fit our customers' needs, collaborating with our Support Teams and Underwriting to recommend the right coverage, and identifying cost-saving opportunities to support our customers' life events and future needs.

Key Responsibilities
  • Provide exceptional customer service and meet sales goals
  • Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage
  • Identify cost-saving opportunities to support our customers' life events and future needs
  • Work together with team members to provide exceptional customer service
  • Participate in BCAA's training courses and maintain annual licensing requirements
Requirements
  • At least two years' experience in a sales and service environment
  • Level 1 Insurance license (or a commitment to secure your license within your first 45 days through BCAA)
  • Completion of Autoplan Essentials (or a commitment to complete within your first three months through BCAA)
  • Limited history of Errors & Omissions and in good standing with the Insurance Council of BC
  • Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
What We Offer

As a Service Advisor at BCAA, you will have the opportunity to work in a dynamic and supportive environment, with a wide range of training and development opportunities to help you grow your career. We offer a competitive salary and benefits package, as well as a fun and collaborative work environment.