Food Service Team Lead

4 weeks ago


Spruce Grove, Alberta, Canada Ricky's All Day Grill - Spruce Grove Full time
Job Title: Food Service Supervisor

Ricky's All Day Grill - Spruce Grove is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring the highest quality of food and service to our customers.

Responsibilities:
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure timely ordering and inventory management.
  • Hire and manage food service staff, including scheduling, performance evaluations, and disciplinary actions.
  • Ensure that food and service meet quality control standards, including presentation, taste, and customer satisfaction.
  • Prepare and submit reports on sales, inventory, and customer feedback.
  • Collaborate with the kitchen team to ensure efficient food preparation and delivery.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1-2 years of experience in food service or a related field.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Excellent communication and leadership skills.
  • Knowledge of food safety and sanitation procedures.
  • Ability to lift up to 25 pounds and stand for extended periods.
Work Environment:

The Food Service Supervisor will work in a fast-paced kitchen environment with a focus on providing excellent customer service. The ideal candidate will be able to work effectively in a team environment and maintain a clean and safe work area.

Benefits:
  • Dental plan.
  • Disability benefits.
  • Permanent work term.
  • 37.5 hours per week.


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