Rental Service Operations Manager

2 weeks ago


Comox, Canada H.A.L.T. HOLDINGS LTD Full time
Job Title: Rental Service Operations Manager

We are seeking a highly skilled and experienced Rental Service Operations Manager to join our team at H.A.L.T. HOLDINGS LTD.

About the Role

The successful candidate will be responsible for overseeing the day-to-day operations of our rental services, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Assign Sales Workers: Assign sales workers to duties, maximizing their productivity and customer satisfaction.
  • Authorize Payments: Authorize payments by cheque, ensuring timely and accurate financial transactions.
  • Order Merchandise: Order merchandise as needed, maintaining optimal inventory levels and minimizing waste.
  • Return Merchandise: Authorize return of merchandise, resolving any issues or discrepancies promptly.
  • Sales Reports: Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights for business growth.
  • Customer Relations: Resolve issues that may arise, including customer requests, complaints, and supply shortages, demonstrating excellent customer service skills.
  • Inventory Management: Organize and maintain inventory, ensuring efficient use of resources and minimizing losses.
  • Supervision: Supervise and co-ordinate activities of up to 10 retail salespersons and sales clerks, fostering a positive and productive work environment.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
Work Setting
  • Rural area.
  • Rental agency.
  • Retail business.
Security and Safety
  • Driving record check (abstract).
Transportation/Travel Information
  • Public transportation is available.
Work Conditions and Physical Capabilities
  • Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Handling heavy loads.
  • Attention to detail.
  • Combination of sitting, standing, walking.
  • Walking.
  • Standing for extended periods.
Personal Suitability
  • Accurate.
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
Estimated Salary Range:

$50,000 - $70,000 per annum, depending on experience and qualifications.

This salary range is estimated based on industry standards for a Rental Service Operations Manager in a rural setting with a population of approximately 100,000 people.



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