Rental Service Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Rental Service Operations Manager to join our team at H.A.L.T. HOLDINGS LTD.
About the RoleThe successful candidate will be responsible for overseeing the day-to-day operations of our rental services, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities- Assign Sales Workers: Assign sales workers to duties, maximizing their productivity and customer satisfaction.
- Authorize Payments: Authorize payments by cheque, ensuring timely and accurate financial transactions.
- Order Merchandise: Order merchandise as needed, maintaining optimal inventory levels and minimizing waste.
- Return Merchandise: Authorize return of merchandise, resolving any issues or discrepancies promptly.
- Sales Reports: Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights for business growth.
- Customer Relations: Resolve issues that may arise, including customer requests, complaints, and supply shortages, demonstrating excellent customer service skills.
- Inventory Management: Organize and maintain inventory, ensuring efficient use of resources and minimizing losses.
- Supervision: Supervise and co-ordinate activities of up to 10 retail salespersons and sales clerks, fostering a positive and productive work environment.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Rural area.
- Rental agency.
- Retail business.
- Driving record check (abstract).
- Public transportation is available.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Handling heavy loads.
- Attention to detail.
- Combination of sitting, standing, walking.
- Walking.
- Standing for extended periods.
- Accurate.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
$50,000 - $70,000 per annum, depending on experience and qualifications.
This salary range is estimated based on industry standards for a Rental Service Operations Manager in a rural setting with a population of approximately 100,000 people.
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