Retail Store Manager

3 weeks ago


Legal, Canada Legal Supermart Full time

Retail Store Supervisor Job Description

At Legal Supermart, we are seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store operations, you will be responsible for overseeing the daily activities of our sales floor, ensuring a seamless customer experience, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary tools and resources to excel in their roles.
  • Authorize payments by cheque and maintain accurate records of financial transactions.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Establish work schedules and ensure that all staff members are aware of their responsibilities and deadlines.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner.
  • Organize and maintain inventory, ensuring that all products are accurately stocked and easily accessible to customers.
  • Supervise and co-ordinate activities of workers, providing guidance and support as needed.

Requirements:

  • 1 to 2 years of experience in a retail supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Attention to detail and organizational skills.
  • Client focus and a commitment to delivering exceptional customer service.
  • Reliability and a strong work ethic.
  • Team player with a positive attitude.

Working Conditions:

  • Work under pressure in a fast-paced retail environment.
  • Ability to lift up to 25 kg and stand for long periods.

Language: English.


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