Retail Store Manager
3 weeks ago
Retail Store Supervisor Job Description
At Legal Supermart, we are seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store operations, you will be responsible for overseeing the daily activities of our sales floor, ensuring a seamless customer experience, and driving sales growth.
Key Responsibilities:
- Assign sales workers to duties and ensure they have the necessary tools and resources to excel in their roles.
- Authorize payments by cheque and maintain accurate records of financial transactions.
- Order merchandise and manage inventory levels to meet customer demand.
- Establish work schedules and ensure that all staff members are aware of their responsibilities and deadlines.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner.
- Organize and maintain inventory, ensuring that all products are accurately stocked and easily accessible to customers.
- Supervise and co-ordinate activities of workers, providing guidance and support as needed.
Requirements:
- 1 to 2 years of experience in a retail supervisory role.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail and organizational skills.
- Client focus and a commitment to delivering exceptional customer service.
- Reliability and a strong work ethic.
- Team player with a positive attitude.
Working Conditions:
- Work under pressure in a fast-paced retail environment.
- Ability to lift up to 25 kg and stand for long periods.
Language: English.
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