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Warehouse Operations Manager

2 months ago

Ajax, Ontario, Canada Savers Value Village Full time

Company Overview


Savers / Value Village is a leading thrift store operator in North America, committed to championing reuse and reducing waste. With a strong focus on community involvement and social responsibility, we strive to create a positive impact on the environment and local communities.



About the Role


We are seeking an experienced Retail Store Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing daily store operations, ensuring excellent customer service, and driving sales growth.



Job Description


The ideal candidate will have experience in retail management, with a proven track record of success in motivating and developing teams. You will be responsible for:



  • Overseeing day-to-day store operations, including staffing, inventory management, and visual merchandising
  • Ensuring excellent customer service, meeting or exceeding sales targets, and maintaining high levels of customer satisfaction
  • Coaching and developing store staff, providing feedback and guidance to ensure their success
  • Maintaining a safe and secure working environment, adhering to health and safety regulations


Requirements and Qualifications


To be successful in this role, you will need:



  • A minimum of 2 years' experience in retail management, preferably in a similar industry
  • Proven leadership skills, with experience in coaching and developing teams
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • A passion for delivering exceptional customer service and driving sales growth
  • A strong understanding of business operations, with the ability to analyze data and make informed decisions


What We Offer


In addition to a competitive salary ($55,000 - $65,000 per year), we offer:



  • A comprehensive benefits package, including extended health care, life insurance, and a group RRSP plan
  • Ongoing training and development opportunities, including our in-house Savers University program
  • A fun and dynamic work environment, with opportunities to grow and develop your career
  • A range of mental health services and support to help you manage stress and maintain a healthy work-life balance


Location


This role is based in Ajax, Ontario, with easy access to public transportation and amenities.