Retail Store Operations Manager
6 days ago
Retail Store Operations Manager
Company Overview:Cap-it Burnaby is a leading retail organization seeking an experienced Retail Store Operations Manager to oversee daily store operations, drive sales growth, and provide exceptional customer service. As a key member of our management team, you will be responsible for leading a high-performing team, managing inventory, and implementing strategies to increase revenue and profitability.
Salary:$65,000 - $75,000 per year, depending on experience.
Job Description:The Retail Store Operations Manager will be responsible for the overall success of the store, including:
- Evaluating and improving daily store operations to increase efficiency and productivity;
- Developing and implementing plans to achieve sales goals and grow revenue;
- Leading a team of staff to deliver exceptional customer service and maintain a positive store environment;
- Managing inventory levels and optimizing stock allocation to minimize waste and excess inventory;
- Implementing price and credit policies, as well as developing and executing marketing strategies to drive sales and customer engagement;
- Planning and controlling budgets, monitoring revenues and expenses, and making data-driven decisions to optimize business outcomes;
- Determining staffing requirements, recruiting, hiring, and supervising staff to ensure adequate coverage and skill sets;
- Verifying stock availability from current inventories and ensuring accurate inventory reporting;
To succeed in this role, you will need:
- A secondary (high) school graduation certificate;
- 3 years to less than 5 years of retail management experience, preferably in a similar role;
- Excellent leadership and communication skills, with the ability to motivate and inspire teams;
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions;
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines;
- Flexibility to adapt to changing priorities and business needs;
- Excellent oral and written communication skills, with the ability to communicate effectively with staff, customers, and stakeholders;
Cap-it Burnaby offers a competitive salary and benefits package, including:
- Health and dental insurance;
- Pension plan contributions;
- Generous vacation and sick leave policy;
- Opportunities for professional development and career advancement;
- A dynamic and supportive work environment.
This is a full-time position, working 40 hours per week. The ideal candidate will be fluent in English, have excellent communication skills, and be able to work effectively in a team environment.
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