Food Service Team Lead

2 weeks ago


Lakefield, Ontario, Canada Tim Hortons Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Establish and implement efficient work schedules to meet customer demand.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all food safety and sanitation procedures are followed.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.


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