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Administrative Support Specialist

2 weeks ago

Edmonton, Alberta, Canada Government of Alberta Full time
About the Role

The Government of Alberta is seeking a highly skilled Administrative Support Specialist to join our team in Edmonton. In this role, you will provide technical and administrative support to ensure seamless delivery of training programs for GOA and DFNA staff.

Key Responsibilities:

  • Manage in-person and virtual training logistics, including course setup, venue booking, material coordination, and troubleshooting.
  • Administer Moodle and PRIDE LMS platforms, track attendance, manage course updates, and provide technical support to trainers and participants.
  • Act as the primary contact for registrants, trainers, and sponsors; provide timely updates, resolve issues, and maintain effective communication throughout training delivery.
  • Manage supply orders, equipment tracking, and branch facility updates; submit and track requests using the BERNIE database.
  • Generate and distribute reports on course attendance, completion rates, and accreditation compliance; provide insights for management and leadership teams.
  • Design promotional materials, newsletters, and course advertisements; maintain accurate records and ensure compliance with GOA visual identity standards.
  • Provide immediate troubleshooting during training sessions, support virtual delivery platforms like Teams and Zoom, and ensure equipment functionality.
  • Support accreditation processes with the Association of Social Work Boards, track mandatory training requirements, and manage certification issuance.

Qualifications:

A high school diploma and three years of related experience are required. Directly related experience or education considered on the basis of one year of experience for one year of education or one year of education for one year of experience. Preference would be given to those with a Post Secondary Diploma related to office and records administration.

Working Conditions:

This position works Monday to Friday, 36.25-hours a week, in Edmonton, Alberta.