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Supervisor

2 months ago

Pembroke, Canada Tim Hortons Full time
{"title": "Shift Supervisor", "description": "Opportunity to Thrive at Tim Hortons

At Tim Hortons, we're looking for a skilled Shift Supervisor to join our team. As a Shift Supervisor, you'll play a key role in ensuring our guests receive exceptional service and that our restaurant runs smoothly.

Key Responsibilities:
  • Health and Safety: Ensure all team members perform work in a safe manner, including using personal protective equipment, and report any incidents or hazards to the Restaurant Manager.
  • Human Resources: Supervise team members, assist with recruitment, and provide coaching and feedback as needed.
  • Customer Service: Ensure quality and standards are met, handle customer complaints with confidence, and put corrective actions in place.
  • Operations: Assign duties to employees, balance cash at the end of shift, and ensure the restaurant is stocked, cleaned, and prepared for the next shift.

Requirements:

  • Previous experience in the food service industry
  • Excellent knowledge of Tim Hortons products and procedures
  • Strong communication and interpersonal skills
  • Previous supervision experience an asset

What We Offer:

  • A fun and flexible work environment
  • Opportunities for career growth and development
  • A competitive compensation package

Accommodations: Accommodations for job applicants with disabilities are available upon request.

Job Type: Full-time, Permanent

", "lang_code": "en"}