Bacteriology Technical Supervisor
1 week ago
Bacteriology Technical Supervisor
Provincial Laboratory Medicine Services
Are you prepared to contribute to meaningful change? The Provincial Laboratory Medicine Services (PLMS) operates as a unified laboratory network dedicated to promoting equity and access while ensuring patient safety through high-quality, well-coordinated laboratory services.
Our mission is to foster thriving communities where individuals can attain optimal health and well-being in their everyday environments.
PLMS serves as a provincial integrator and a solutions-oriented organization that collaborates with health entities and governmental bodies to enhance patient care. We are committed to leading a collective initiative aimed at realizing a unified system for clinical laboratory and pathology service delivery, emphasizing equity, quality, innovation, and adaptability.
Key Responsibilities
Serve as a technical resource by offering expert guidance to personnel within the specified discipline, utilizing established standards and methodologies. Support the Technical Practice Lead or Team Lead in formulating standardized policies, protocols, and procedures to align with practice objectives. Facilitate the implementation and communication of planned technical modifications to staff while providing necessary feedback to the Technical Practice Lead or Team Lead. Collaborate with the Team Lead or Technical Practice Lead to address challenges and eliminate obstacles. Deliver technical guidance and advice through various methods, including demonstrating procedures and techniques to staff, assisting in resolving technical issues, and overseeing technical activities to ensure compliance with area standards and safety protocols. Escalate unresolved work issues to the Team Lead or Technical Practice Lead as necessary. Act as a resource for troubleshooting instrumentation and methodology issues. Contribute to the development, execution, and assessment of the discipline-specific Quality Program and associated activities, while monitoring key performance indicators (KPIs). Oversee internal and external quality control and other quality metrics, implementing corrections as needed, and preparing quality indicator reports. Communicate technical quality concerns to the Technical Practice Lead or Team Lead, participate in the investigation of critical incidents, and ensure that the Site Supervisor or Team Lead is informed of all quality and safety matters. Implement DAP standards and recommendations, ensuring staff adherence. Assist in investigating complaints from healthcare providers and patients, and support the Site Supervisor and Team Lead in maintaining safety standards. Engage in the design, coordination, and execution of orientation and training programs for staff and students. Collaborate with the Technical Practice Lead or Team Lead and Site Supervisor to coordinate training activities and performance evaluations within the designated area, identify training needs, develop training tools, and conduct necessary audits to ensure competency. Demonstrate procedures and techniques as required, providing input on technical performance issues to the Site Supervisor. Participate in the assessment, selection, and implementation of new instrumentation and methodologies as required. Inform the Technical Practice Lead or Team Lead of equipment needs for the area and provide relevant data such as test volumes and maintenance documentation. Assist in establishing timelines and assigning staff for the evaluation and implementation of new equipment. Aid in the assessment of new methods and equipment, the introduction of new procedures, and schedule training for designated staff on new equipment, techniques, and procedures as appropriate. Ensure the maintenance and calibration of designated laboratory instruments, informing the Technical Practice Lead or Team Lead and Site Supervisor of significant instrument failures as necessary. Assist the Technical Practice Lead or Team Lead in developing and maintaining procedure manuals for the assigned area.Qualifications
Certification from the Canadian Society for Medical Laboratory Science or a Bachelor of Science in Microbiology (or a related biological science) or an Advanced Registered certificate, along with a minimum of three (3) years of recent, relevant experience or an equivalent combination of education, training, and experience. A valid driver's license and access to a personal vehicle for business-related purposes are required.Skills & Knowledge
Extensive knowledge and recent experience in the laboratory discipline. Thorough understanding of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations. In-depth knowledge of method development, evaluation, and research processes. Familiarity with organizational policies, procedures, and standards of care, including safe work practices with discipline-specific equipment. Awareness of the administrative structure and functions of laboratories of varying sizes. Proven ability to work effectively as a team member, leader, educator, motivator, and facilitator, while coaching and supporting others. Strong communication skills, both verbal and written, with the ability to engage effectively with colleagues, medical personnel, and other healthcare staff in both individual and group settings. Commitment to fostering lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act. As a valuable asset, we seek candidates with knowledge of the social, economic, political, and historical contexts of settler colonialism on Indigenous Peoples, and familiarity with addressing Indigenous-specific anti-racism and Indigenous Cultural Safety.Benefits
Every employee at PHSA plays a vital role in ensuring the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or enabling others to perform their roles, your impact is felt across British Columbia.
Work with one of BC's largest employers, offering extensive opportunities for growth, development, and recognition programs that honor the contributions of all employees. Access professional development opportunities through our in-house training programs, including over 2,000 courses, such as our San'yas Indigenous Cultural Safety Training course. Enjoy a comprehensive benefits package, including a municipal pension plan and resources for psychological health and safety. Benefit from annual statutory holidays and generous vacation entitlements. PHSA supports remote work options to accommodate our employees, with eligibility varying by position. Access WorkPerks, a premium discount program offering a wide range of local and national discounts.About Us
PLMS provides laboratory testing across multiple sites, including acute care hospital laboratories and specialty laboratories.
As part of the Provincial Health Services Authority (PHSA), we plan, manage, and evaluate specialized health services in collaboration with BC health authorities to deliver equitable and cost-effective healthcare throughout the province. Our values reflect our commitment to excellence: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
PHSA and PLMS are dedicated to equity in hiring and employment practices. We strive to create a diverse workforce and an inclusive, culturally safe environment. We welcome applications from all individuals, particularly those from historically marginalized groups.
One of PHSA's key priorities is to eliminate Indigenous-specific racism, which includes dismantling barriers to healthcare employment. We encourage Indigenous individuals to apply and seek support from our Indigenous Recruitment & Employee Experience team.
Our initiatives to combat Indigenous-specific anti-racism are rooted in addressing the unique forms of discrimination and marginalization faced by Indigenous peoples, aligning with an Indigenous rights-based approach and upholding legislative obligations and commitments found in foundational documents.
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