Hair Salon Operations Director
3 weeks ago
Responsibilities
- Direct and control daily operations of the salon, ensuring efficient service delivery.
- Evaluate daily operations to identify areas for improvement and implement changes as needed.
- Plan and organize daily operations to maximize productivity and customer satisfaction.
- Establish and implement policies and procedures for staff to ensure consistency and quality.
- Plan and control budget and inventory to maintain profitability and minimize waste.
- Manage contracts for advertising or marketing strategies to promote the salon and attract new customers.
- Hire, train, and supervise staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
- Address customers' complaints or concerns in a professional and courteous manner.
- 1 year to less than 2 years of experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Reliability and a strong work ethic.
- Permanent position.
- 30 hours per week.
- English is the language of work.
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