Branch Manager II

2 days ago

Toronto, Ontario, Canada DUCA Financial Services Credit Union Ltd. Full time
Branch Manager II

DUCA Financial Services Credit Union Ltd. is seeking a highly skilled and experienced Branch Manager II to lead our Etobicoke branch. As a key member of our retail banking team, you will be responsible for driving business growth, developing strong relationships with our members, and providing exceptional customer service.

Key Responsibilities:
  • Establish a member-centric focus for the branch, promoting lobby leadership and a high level of member service in all interactions.
  • Coach the branch team in the development of their sales and advice skills, product knowledge, relationship development skills, and how to identify opportunities to promote DUCA and our products.
  • Identify external opportunities to build and develop business within the community and lead the branch in campaigns and business development activities to optimize results and acquire new members to the branch and portfolio.
  • Provide day-to-day coaching to financial services officers and member service representatives on the total relationship with the member, ensuring opportunities and interactions are maximized to help members achieve their objectives.
  • Lead and oversee all branch activities, and motivate and encourage the team to work collaboratively in order to achieve branch and individual objectives, while always acting in the best interest of our members.
Requirements:
  • Post-secondary education
  • Minimum of four (4) years of experience in financial services
  • Minimum of three (3) years' experience managing people/leading a team
  • Mutual funds license (IFIC)
  • Proven success in growing the business and establishing community and member relationships
  • Experience in advisory roles in personal banking, including experience with retail credit and investments. Experience in business banking considered an asset
What We Offer:
  • A competitive annual salary range starting at $90,095
  • A comprehensive total compensation package, including incentive compensation tied to company and individual performance
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development

DUCA Financial Services Credit Union Ltd. is an equal opportunities employer and welcomes applications from all qualified candidates. We thank all applicants, but only those considered for an interview will be contacted.

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