Sales Team Lead

3 weeks ago


Bracebridge, Ontario, Canada Shell Shop Full time

Sales Supervisor Job Description

At Shell Shop, we are seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for overseeing the sales floor, managing sales staff, and ensuring excellent customer service.

Key Responsibilities:

  • Assign sales workers to duties and ensure they have the necessary skills and knowledge to perform their tasks.
  • Hire and train or arrange for training of staff to ensure they meet the company's standards.
  • Authorize payments by cheque and order merchandise to meet customer demand.
  • Establish work schedules and ensure the sales floor is well-staffed at all times.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory to ensure the sales floor is well-stocked.
  • Supervise and co-ordinate activities of workers to ensure the sales floor runs smoothly.

Requirements:

  • 1 to 2 years of experience in a retail environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and handle heavy loads.
  • Attention to detail and ability to multitask.

Work Environment:

The Sales Supervisor will work in a fast-paced retail environment, handling heavy loads and working in a combination of sitting, standing, and walking. The ideal candidate will be able to work in a team environment and provide excellent customer service.


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