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Reliability Engineer

2 months ago

Vancouver, British Columbia, Canada Perlego Full time
About the Role

We are seeking an experienced Site Reliability Engineer to join our cloud operations team at Perlego. This is a unique opportunity to work on a high-profile platform, ensuring the availability and performance of our services. As a Site Reliability Engineer, you will be responsible for designing, implementing, and maintaining our cloud infrastructure, ensuring seamless user experiences and minimizing downtime. Our team operates across multiple time zones, and you will be part of a global team that supports cloud infrastructure and platform initiatives.

Key Responsibilities
  • Design and implement scalable, secure, and reliable cloud infrastructure using AWS services.
  • Monitor and manage platform activity using tools like Datadog, Prometheus, Grafana, or AWS CloudWatch.
  • Respond quickly to alerts and incidents, independently resolving issues and ensuring service uptime during off-peak hours.
  • Collaborate with cross-functional teams to implement platform improvements and ensure effective backup, recovery, and disaster recovery strategies.
  • Automate manual processes to reduce human error and improve efficiency, and continuously enhance monitoring systems to ensure robust early detection and resolution capabilities.
Requirements
  • Experience in Site Reliability Engineering, DevOps, or a similar field.
  • Strong experience with AWS services.
  • Expertise in using monitoring tools (Prometheus, Grafana, CloudWatch) for real-time platform performance insights.
  • Hands-on experience with CI/CD pipeline management for deploying containerized (Docker) and serverless applications.
  • Proficiency in Linux-based operating systems and shell scripting.
  • Familiarity with Infrastructure as Code tools (Terraform, CloudFormation).
  • Experience with incident management, troubleshooting, and platform recovery in high-pressure environments.
  • Strong communication skills with a proven ability to work both independently and collaboratively across time zones.
What We Offer

We offer a competitive salary, share options, and a comprehensive benefits package, including private medical insurance, a personal L&D budget, unlimited coaching opportunities, and a generous holiday allowance. Our company culture champions self-empowerment, personal development, direct communication, and mutual support. We are an equal opportunity employer and value diversity of thought and background. We are actively building a diverse team, so we strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. To enable an equitable experience for all and give you the best chance of success, if you have any specific requirements for any stage of the interview process, please let us know in your application.