Patient Care Coordinator
2 months ago
We are seeking a highly skilled and experienced Clinical Team Lead to join our team at Fraser Health. As a key member of our clinical team, you will provide clinical supervision, guidance, and support to nursing staff, other clinical team members, and support staff within the assigned unit(s).
Key Responsibilities- Provide clinical supervision, guidance, and support to nursing staff, other clinical team members, and support staff within the assigned unit(s)
- Oversee daily patient flow, prioritize admissions/intake, and lead and facilitate actions related to daily patient flow
- Plan for patient discharge and appropriate patient placement/referral by ensuring the care team follows through on specific care paths and processes
- Review admission/intake and discharge planning of patients and individual care plans to ensure optimal progression to discharge
- Supervise nursing and nursing support staff and coordinate the work of the clinical team overall on a day-to-day basis
- Monitor the quality of care and the safety of patients, assigns and adjusts work assignments, schedules, and coordinates staff
- Support quality patient care and excellence in practice by promoting interprofessional collaboration and team building
- Act as a mentor and resource to staff, role model best clinical practices, and assess clinical skills
- Initiate/lead/support plan of care conferences and rounds for the purpose of optimal patient care management
- Identify learning requirements of staff and provide input into the development of learning objectives
- Provide clinical support and guidance and evaluate the effectiveness of learning opportunities
- Act as a point person for patients and families who have concerns or questions regarding their care
- Participate in or lead the investigation of complaints by patients/families and implement corrective action as appropriate
- Collaborate with Quality Improvement according to established protocols
- Participate in quality improvement and risk management activities
- Assist the Manager/Director by attending panel interviews, providing recommendations on the selection of new staff, and providing feedback on staff performance appraisals
- Promote staff awareness and involvement in research/evaluation activities and special projects
- Collaborate with internal and external stakeholders and participate on designated professional or operational committees
- Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM)
- Three years of recent related clinical experience in the designated clinical area, including one year of supervisory experience, or an equivalent combination of education, training, and experience
- Completion of post-graduate coursework and/or certification applicable to the designated clinical area
- Clinical proficiency/expertise in the designated clinical area
- Ability to supervise and provide leadership and work direction
- Ability to coordinate patient assignments, in collaboration with staff
- Ability to monitor staff workload and patient factors and adjust patient assignments accordingly
- Ability to establish priorities for patient care, patient flow/discharge planning, and overall daily operations of the designated unit(s)
- Ability to monitor the quality of patient care and ensure maintenance of standards for nursing practice and nursing support staff
- Ability to role model, coach, and mentor best practices in patient care
- Ability to identify individual or group learning priorities to meet identified program, organizational, and learner needs
- Ability to support implementation of education based on changing practices
- Ability to provide input into budgets and minor and capital equipment
- Ability to communicate effectively both verbally and in writing
- Ability to work independently and in an organized and self-directed manner
- Ability to problem-solve and effectively deal with conflict situations
- Ability to operate related equipment, including applicable software
- Physical ability to perform the duties of the position
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