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Store Operations Manager

2 months ago


Abbotsford, British Columbia, Canada M & M Meat Shop Full time
About the Role

We are seeking a highly skilled Store Operations Manager to join our team at M & M Meat Shop. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Staff Management: Manage and supervise a team of retail staff, providing guidance and support to ensure that they are meeting their performance goals and providing excellent customer service.
  • Market Research and Analysis: Conduct market research and analyze trends to determine consumer demand and potential sales volumes, identifying opportunities to increase sales and improve customer satisfaction.
  • Merchandise and Services: Determine the types of merchandise and services to be sold in our store, ensuring that they meet the needs and preferences of our customers.
  • Price and Credit Policies: Develop and implement price and credit policies that are competitive and aligned with our company's goals.
  • Inventory Management: Oversee the procurement and inventory management of merchandise, ensuring that our store is well-stocked and that we are meeting customer demand.
  • Marketing Strategies: Develop and implement marketing strategies to promote our store and increase customer engagement.
  • Financial Management: Plan and manage budgets, monitoring revenues and expenses to ensure that our store is operating efficiently and effectively.
  • Staffing and Scheduling: Determine staffing requirements and create schedules to ensure that our store is adequately staffed at all times.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner, ensuring that our customers receive exceptional service and support.
  • Store Operations: Plan, organize, direct, control, and evaluate the day-to-day operations of our store, ensuring that they are running smoothly and efficiently.
Requirements
  • 2 years to less than 3 years of experience in a retail management role.
  • Permanent employment.
  • English language proficiency.
  • 40 hours per week.