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Veterinary Liaison Specialist
2 months ago
Job Summary
VCA Canada is seeking a highly skilled and personable Veterinary Client Liaison to join our Dentistry team in Calgary, AB. As a key member of our team, you will be responsible for delivering exceptional client service and supporting our medical teams in delivering high-quality patient care.
About the Role
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for:
- Providing exceptional client service and support to our medical teams
- Managing client relationships and resolving any issues that may arise
- Coordinating patient appointments and procedures
- Assisting with administrative tasks and maintaining accurate records
- Developing and implementing strategies to improve client satisfaction and loyalty
Requirements
To be successful in this role, you will need:
- Previous experience in a customer-facing role, preferably in a veterinary clinic setting
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong organizational and time management skills
- Ability to maintain confidentiality and handle sensitive information
What We Offer
VCA Canada offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to providing a positive and supportive work environment, and we are looking for someone who shares our values and is passionate about delivering exceptional client service.
