Product Support Specialist
2 days ago
We are seeking a highly skilled Product Support Analyst to join our Applanix AMS team at Trimble. As a Product Support Analyst, you will be responsible for providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.
Key Responsibilities- Provide technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.
- Respond to customer inquiries and assist in resolving complex problems during installation phases of projects.
- Participate in the technical training of staff and clients in the use of company products.
- Provide field product support, operations support, installation of new systems, customer hardware/software training, problem solving, product trial/development support, sales demonstrations, and undertake business trips.
- Participate occasionally in product technical reviews, impact assessments of new releases and reviews of competitive activity and recommend product enhancements to engineering and sales staff.
- Prepare documentation with regards to modifications, troubleshooting procedures, and problem resolutions.
- Responsible for maintaining a quality customer database.
- University degree in Geomatics, Geodesy, Surveying, Photogrammetry, Remote Sensing, Navigation, GIS, Geography or related field.
- Knowledge and experience in Mobile Mapping, Photogrammetry and Remote Sensing.
- Knowledge in GNSS/IMU technology is preferred.
- Ability to describe complex technical facts in an understandable way.
- Excellent problem solving and analytical skills.
- Excellent interpersonal and communications skills.
- Excellent customer service skills.
- Willing to undertake business trips for training purposes.
- Ability to manage stressful situations.
- Ability to work independently and in a team environment.
Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability.
About Your LocationIn a hybrid role, you will work with your manager to establish a mutually agreeable schedule for your time working in the office based on the position and the business need. Typically hybrid positions are 1-3 days per week, or 20%-60% of the month in the office.
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Product Support Specialist
2 weeks ago
Richmond Hill, Ontario, Canada Trimble Full timeAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our team at Trimble. As a Product Support Specialist, you will play a critical role in providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.Key...
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Product Support Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Trimble Full timeAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our team at Trimble. As a Product Support Specialist, you will play a critical role in providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.Key...
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Product Support Specialist
1 month ago
Richmond Hill, Ontario, Canada Trimble Full timeYour Role: Skilled Product Support Specialist - Customer Assistance, Trimble SolutionsAs a Product Support Specialist, you will deliver technical assistance and insights to clients, sales teams, and product developers on various elements including applications, product efficiency, setup, and essential topics.Address client inquiries and aid in resolving...
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Production Specialist
2 weeks ago
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Production Specialist
2 weeks ago
Richmond Hill, Ontario, Canada Amico Full timeProduction Specialist – Amico CorporationJob Summary:We are seeking a skilled Production Specialist to join our team at Amico Corporation. As a Production Specialist, you will be responsible for assembling medical equipment, analyzing and building products off of blueprint drawings, and performing inventory control tasks.Key Responsibilities:Assemble...
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Production Specialist
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Richmond Hill, Ontario, Canada Apotex Full timeAbout Apotex Inc.Apotex Inc. is a leading global pharmaceutical company that produces high-quality, affordable medicines for patients worldwide. With a strong presence in Canada, the US, Mexico, and India, Apotex employs almost 8,000 people worldwide in manufacturing, R&D, and commercial operations.Job SummaryThe Production Specialist role supports the...
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Production Specialist
2 weeks ago
Richmond Hill, Ontario, Canada Apotex Full timeAbout Apotex Inc.Apotex Inc. is a leading global pharmaceutical company that produces high-quality, affordable medicines for patients worldwide. With a strong presence in Canada, the US, Mexico, and India, Apotex employs almost 8,000 people worldwide in manufacturing, R&D, and commercial operations.Job SummaryThe Production Specialist role supports the...
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Technical Support Specialist
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Technical Support Specialist
1 day ago
Richmond Hill, Ontario, Canada OpenText Full timeJob Title: Principal Technical Support SpecialistAt OpenText, we're seeking a highly skilled Principal Technical Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing escalated technical support to our customers who are using the Data Protector product.Your Key Responsibilities:Provide...
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Product Support Specialist
5 days ago
Richmond Hill, Ontario, Canada Trimble Full timeAbout the RoleWe are seeking a highly skilled Product Support Analyst to join our team at Trimble. As a key member of our Customer Support division, you will play a critical role in providing technical support and advice to customers, sales representatives, and product managers.Key ResponsibilitiesProvide technical support and guidance on product...
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Product Support Specialist
5 days ago
Richmond Hill, Ontario, Canada Trimble Full timeAbout the RoleWe are seeking a highly skilled Product Support Analyst to join our team at Trimble. As a key member of our Customer Support division, you will play a critical role in providing technical support and advice to customers, sales representatives, and product managers.Key ResponsibilitiesProvide technical support and guidance on product...
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Technical Support Specialist
6 days ago
Richmond Hill, Ontario, Canada OpenText Full timeJob Title: Principal Technical Support SpecialistAt OpenText, we're seeking a highly skilled Principal Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers who use the Data Protector product.Your Key Responsibilities:Provide escalation-level...
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Technical Support Specialist
6 days ago
Richmond Hill, Ontario, Canada OpenText Full timeJob Title: Principal Technical Support SpecialistAt OpenText, we're seeking a highly skilled Principal Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers who use the Data Protector product.Your Key Responsibilities:Provide escalation-level...
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Product Support Specialist
1 week ago
Richmond Hill, Ontario, Canada Trimble Full time{"h1": "Product Support Analyst Job Description", "p": "At Trimble, we are dedicated to delivering innovative solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. As a Product Support Analyst, you will play a critical role in providing technical support and advice to customers, sales...
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Product Support Specialist
1 week ago
Richmond Hill, Ontario, Canada Trimble Full time{"h1": "Product Support Analyst Job Description", "p": "At Trimble, we are dedicated to delivering innovative solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. As a Product Support Analyst, you will play a critical role in providing technical support and advice to customers, sales...
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Technical Support Specialist
2 weeks ago
Richmond Hill, Ontario, Canada Trimble Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.Key ResponsibilitiesProvide...
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Technical Support Specialist
2 weeks ago
Richmond Hill, Ontario, Canada Trimble Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Trimble. As a Technical Support Specialist, you will be responsible for providing technical support and advice to customers, sales representatives, and product managers on applications, product performance, installation, and critical topics.Key ResponsibilitiesProvide...
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Product Development Specialist
1 week ago
Richmond Hill, Ontario, Canada Canada Computers & Electronics Full timeProduct Development Specialist **Key Responsibilities:** * Develop and implement product strategies to drive business growth and profitability * Collaborate with cross-functional teams to identify new product opportunities and establish brand positioning * Conduct market research and analysis to inform product development decisions * Work closely with...
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