Hotel Operations Supervisor

3 weeks ago


Salmon Arm, Canada SureStay Plus Hotel by Best Western Salmon Arm Full time
Hotel Clerk Supervisor Job Description

At SureStay Plus Hotel by Best Western Salmon Arm, we're seeking an experienced Hotel Clerk Supervisor to join our team.

Key Responsibilities
  • Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish work schedules and procedures to optimize productivity and efficiency.
  • Perform the same duties as workers supervised to maintain a hands-on approach.
  • Prepare and submit reports to management on a regular basis.
  • Resolve work problems and provide technical advice to improve productivity and product quality.
  • Assist clients/guests with special needs to deliver exceptional customer service.
  • Co-ordinate, assign, and review work to ensure tasks are completed efficiently.
  • Hire and train staff in job duties, safety procedures, and company policies to maintain a high-performing team.
  • Maintain operation of computer systems and equipment, and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to support hotel operations.
Work Environment and Physical Capabilities
  • Work in a fast-paced environment with a large workload.
  • Stand for extended periods to provide exceptional customer service.
  • Work under pressure to meet tight deadlines and maintain hotel operations.
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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