Outbound Telesales Consultant
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.
Key Responsibilities- Proactively make outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services
- Support chat and/or inbound calls when required
- Welcome customers in a friendly and personal manner
- Connect with customers from across Canada, asking the right questions to analyze their needs, and skillfully presenting tailored sales solutions
- Create a sense of urgency to close the sale
- Meet performance-based goals and sales targets
- Greet customers in a friendly and personal manner and build rapport
- Provide customers with all the required information to make an informed buying decision
- Educate customers on their existing products and services
- Address any follow-up questions, confirm first bill expectations, and inspire confidence
- Receive ongoing training and certifications for Rogers' different brands, products, and services
- A competitive salary, performance-based bonus, and performance-based salary review
- Competitive and flexible health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs
- 50% off in-market Rogers services and Blue Jays tickets, 25% off Today's Shopping Choice items, 20% discount on all wireless accessories
- 150 first-year entrance scholarships of $2,500 available for eligible employees and their dependents starting post-secondary studies in the Fall
- Paid time off for volunteering
- Company matching contributions to charities you support
- Expand your skill set and participate in mentorship and leadership development programs
- My Path: self-driven career development program
- Rogers First: priority in applying to internal roles of interest
- Homewood employee and family assistance program
- Cognitive Behavioural Therapy (CBT) and Virtual therapy sessions
- Discounted fitness membership
- Work for an organization committed to environmental protection
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups, including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities, and Women
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Outbound Telesales Consultant
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Calgary, Alberta, Canada Rogers Full timeJob Title: Outbound Telesales Consultant About the Role: We are seeking a highly motivated and customer-focused Outbound Telesales Consultant to join our team at Rogers. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional...
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Outbound Telesales Consultant
4 weeks ago
Calgary, Alberta, Canada Rogers Full timeJob Title: Outbound Telesales Consultant About the Role: We are seeking a highly motivated and customer-focused Outbound Telesales Consultant to join our team at Rogers. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional...
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Outbound Telesales Consultant
3 weeks ago
Calgary, Alberta, Canada Rogers communications inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. In this role, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.Key ResponsibilitiesProactively...
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Outbound Telesales Consultant
3 weeks ago
Calgary, Alberta, Canada Rogers communications inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. In this role, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.Key ResponsibilitiesProactively...
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Outbound Telesales Consultant
3 weeks ago
Calgary, Alberta, Canada Rogers communications inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. In this role, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.Key ResponsibilitiesProactively...
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Outbound Telesales Consultant
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Calgary, Alberta, Canada Rogers Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Outbound Telesales Consultant to join our team in Calgary, AB. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless...
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Outbound Telesales Consultant
4 weeks ago
Calgary, Alberta, Canada Rogers Communications Full timeWe're seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.What You'll...
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Outbound Telesales Consultant
4 weeks ago
Calgary, Alberta, Canada Rogers Communications Full timeWe're seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.What You'll...
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Outbound Telesales Consultant
4 weeks ago
Calgary, Alberta, Canada Rogers Communications Full timeWe're seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.What You'll...
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Outbound Telesales Consultant
4 weeks ago
Calgary, Alberta, Canada Rogers Communications Full timeWe're seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.What You'll...
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Outbound Telesales Consultant
4 weeks ago
Calgary, Alberta, Canada Rogers Communications Full timeWe're seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.What You'll...
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Outbound Telesales Consultant
4 weeks ago
Calgary, Alberta, Canada Rogers Communications Full timeWe're seeking a highly motivated and customer-focused individual to join our team as an Outbound Telesales Consultant. As a key member of our Customer Experience team, you will be responsible for proactively making outbound calls to new and existing customers to uncover their needs and offer additional value to our cable and wireless services.What You'll...
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