Clinical Support Specialist

2 months ago

Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

Job Summary

Vancouver Coastal Health is seeking a skilled Clinical Support Attendant to join our team at the Vancouver Detox Centre. As a Clinical Support Attendant, you will play a vital role in providing support to clients with acute, chronic, and palliative care needs.

Key Responsibilities

  • Establish a supportive presence that promotes trauma-informed interventions and practices, cultivating safety and respect within a multi-use community health centre setting.
  • Provide assistance to clients and their caregivers by liaising with clinicians and community services, supporting the interdisciplinary team during client care planning.
  • Act as a member of the on-shift response team for fire, safety, and security functions, intervening in non-clinical emergencies and mitigating identified risks to the healthcare team.

Qualifications

To be successful in this role, you will require:

  • Diploma in Community Social Service and one year's recent, related experience, or an equivalent combination of education, training, and experience.
  • Basic Security Training level 1 and 2 Certificate.

Knowledge and Abilities

You will possess:

  • Knowledge and experience in Trauma-Informed Practice, Harm Reduction, and Recovery-Oriented Care.
  • Knowledge of Appreciative Inquiry.
  • Broad knowledge of mental health and substance use issues and treatment.
  • Demonstrated knowledge of Indigenous Cultural Safety.
  • Able to develop interventions and care plans that are strength-based and client-centered.
  • Demonstrated expertise in workplace violence prevention, including personal safety techniques and team control techniques.
  • Knowledge of community, social, and health resources.
  • Ability to establish/maintain satisfactory work relationships with the public and other staff, to deal tactfully and effectively with co-workers, public, and staff from other agencies, to maintain confidentiality, and to communicate effectively, both verbally and in writing.
  • Demonstrates ability to work with a culturally diverse population.
  • Ability to work independently and in cooperation with others.
  • Demonstrated exceptional customer service and communication skills.
  • Demonstrated knowledge of general office procedures.
  • Physical ability to carry out the duties of the position.

Why Join Vancouver Coastal Health?

Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to over one million BC residents. We invite you to join our team in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve, and our culture of teamwork that makes VCH a great place to work.

Benefits

  • Comprehensive health benefits package, including MSP, extended health, and dental, and municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counselling, critical incident, and innovative wellness services, are available to employees and their immediate families.
  • Award-winning recognition programs to honour staff, medical staff, and volunteers.
  • Access to exclusive discount offers and deals for VCH staff.

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