Technical Service Representative

2 weeks ago


Brampton, Ontario, Canada DGA Careers Full time
Job Description

We are seeking a skilled Technical Service Representative to join our team in Mississauga. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to clients.

Key Responsibilities:

  • Processing quotes and payments, as well as responding to client inquiries
  • Receiving calls from clients to process payments on insurer portal
  • Data entry renewal letters on program renewals for the brokers

Requirements:

  • 2+ years of administrative experience, with a strong background in answering common customer questions
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and multitask efficiently
  • Proficient in Microsoft Office products and experience with Applied Epic is an asset, and Compu-Quote

Salary and Benefits:

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. We also offer a comprehensive benefits package, including health, dental, and vision coverage.



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