Food and Beverage Service Associate
2 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Food and Beverage Service Associate to join our team at Hellcrust Pizza. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.
Key Responsibilities:
- Address customer complaints or concerns in a professional and courteous manner.
- Present bills to customers and accept payment in a timely and efficient manner.
- Describe menu items, including daily specials, to customers and make recommendations to enhance their dining experience.
- Balance cash and record sales accurately to maintain a high level of financial integrity.
- Clear and clean tables, trays, and chairs to maintain a clean and welcoming environment.
- Greet patrons, present menus, and make recommendations to ensure a positive dining experience.
- Serve food and beverages in a timely and efficient manner.
- Take orders and relay them to the kitchen and bar staff to ensure seamless service.
- Assist clients/guests with special needs to provide a personalized and inclusive experience.
- Provide exceptional customer service to ensure a high level of guest satisfaction.
Requirements:
- Excellent oral communication skills to effectively interact with guests and team members.
- Flexibility to work in a fast-paced environment and adapt to changing situations.
- Reliability and punctuality to ensure a high level of service.
- Team player with a positive attitude and a commitment to providing exceptional service.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and development.
- A competitive compensation package.
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