Food and Beverage Service Associate

2 weeks ago


Richmond, British Columbia, Canada Hellcrust Pizza Full time

Job Summary: We are seeking a highly motivated and customer-focused Food and Beverage Service Associate to join our team at Hellcrust Pizza. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities:

  • Address customer complaints or concerns in a professional and courteous manner.
  • Present bills to customers and accept payment in a timely and efficient manner.
  • Describe menu items, including daily specials, to customers and make recommendations to enhance their dining experience.
  • Balance cash and record sales accurately to maintain a high level of financial integrity.
  • Clear and clean tables, trays, and chairs to maintain a clean and welcoming environment.
  • Greet patrons, present menus, and make recommendations to ensure a positive dining experience.
  • Serve food and beverages in a timely and efficient manner.
  • Take orders and relay them to the kitchen and bar staff to ensure seamless service.
  • Assist clients/guests with special needs to provide a personalized and inclusive experience.
  • Provide exceptional customer service to ensure a high level of guest satisfaction.

Requirements:

  • Excellent oral communication skills to effectively interact with guests and team members.
  • Flexibility to work in a fast-paced environment and adapt to changing situations.
  • Reliability and punctuality to ensure a high level of service.
  • Team player with a positive attitude and a commitment to providing exceptional service.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive compensation package.


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