Clinical Operations Manager
3 weeks ago
Are you a motivated and organized individual with a passion for healthcare operations? We are seeking a Clinical Operations Manager to join our team at Randstad Canada.
Job Summary:The Clinical Operations Manager will be responsible for assisting the Clinic Director in daily operations and supervising the front desk receptionist team. This role will ensure all operational and service standards and procedures are adhered to, maximizing guest service, revenue, efficiency, and employee morale.
Key Responsibilities:- Assist in the general management and operations of the clinic
- Supervise and assist the front desk staff
- Ensure accuracy of invoices and carry out deposits in accordance with established procedures
- Help to maintain a focus on continuous improvement and suggest changes to increase revenues
- Assist with customer consultations and social media
- Ensure complete customer satisfaction and resolve any dissatisfaction that may potentially arise
- Bachelor's degree in management, business, or a related field
- At least three (2) years of relevant experience, ideally in a retail or service business
- Fluently Bilingual in French and English (written, read, and spoken)
- Proficiency in Microsoft Office Suite
- Experience in sales and personnel management is a must
- Competitive compensation package
- Health, Vision & Dental benefits
- Discounts off clinic treatments and products
- Ongoing training and gratifying rewards
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees.
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