IT Support Specialist

4 weeks ago


Beaumont, Canada United Legwear and Apparel Company Full time
Job Summary:

The IT Support position at United Legwear and Apparel Co. is responsible for providing technical assistance for business operations. This role will install, upgrade, and troubleshoot hardware and software systems, ensuring seamless functionality and efficiency.

Key Responsibilities:
  • Address user support tickets regarding hardware, software, and networking, meeting Service Level Agreements (SLAs)
  • Guide users through installing applications and computer peripherals, ensuring smooth onboarding
  • Diagnose problems by asking targeted questions and providing clear, step-by-step instructions
  • Conduct remote troubleshooting, testing alternative pathways until issues are resolved
  • Customize desktop applications to meet user needs, enhancing productivity
  • Record technical issues and solutions in logs, facilitating knowledge sharing and improvement
  • Direct unresolved issues to the next level of support personnel, ensuring timely resolution
  • Follow up with users to ensure systems are functional, maintaining high customer satisfaction
  • Report user feedback and potential product requests, informing product development and improvement
  • Aid in creating technical documentation and manuals, promoting knowledge sharing and consistency
  • Maintain and resolve issues on Local Area Network (LAN) and Wide Area Network (WAN), ensuring network stability
Requirements:
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
  • Hands-on experience with Windows, Linux, and Mac OS environments
  • Experience with computer and peripherals (printers and scanners) setup and troubleshooting
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Excellent interpersonal skills and a team-player attitude
Core Technical Skills:
  • Windows 10/11, Server 2016-2022
  • MS Office, O365, Exchange/Outlook
  • Experience with IT Ticket system and IT Management system, experience with AutoTask and/or Kaseya is a plus
  • Active Directory Admin capabilities: create/delete mailboxes, distribution lists, experience with GPO
  • Networking gear: Routers, Switches, Firewalls
  • Experience with Cisco and SonicWall are a plus
  • Experience with spam filters, experience Mimecast is a plus


  • Beaumont, Canada Rising Star Daycare & OSC Ltd Full time

    Job Title: Administrative Support SpecialistRising Star Daycare & OSC Ltd is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our staff and management team.Key Responsibilities:Arrange and coordinate seminars, conferences, and...


  • Beaumont, Canada Divine Spine Beaumont Ltd. Full time

    Job Title: Office Support SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Divine Spine Beaumont Ltd. As an Office Support Specialist, you will provide administrative support to our staff, ensuring the smooth operation of our office environment.Key Responsibilities:Provide...


  • Beaumont, Canada INNTECH FUTURE INC. Full time

    Job Title: Technical Support SpecialistAt INNTECH FUTURE INC., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:* Respond to user inquiries and provide...


  • Beaumont, Canada Cordial Convenience Full time

    Cordial Convenience is seeking an Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including scheduling appointments, answering telephone calls and electronic enquiries, and maintaining manual and computerized information filing systems.The...


  • Beaumont, Canada INNTECH FUTURE INC. Full time

    Job Title: Technical Support SpecialistAt INNTECH FUTURE INC., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:• Respond to user inquiries and provide...


  • Beaumont, Canada Cordial Convenience Full time

    Job SummaryWe are seeking an experienced Office Support Specialist to join our team at Cordial Convenience. This role involves providing administrative support to ensure the smooth operation of our office.


  • Beaumont, Canada Canada Inc Full time

    We are seeking a reliable Machinery Support Specialist to join our team at Canada Inc. This role involves providing operational support to our mechanics and ensuring the smooth functioning of our machinery.


  • Beaumont, Canada Winners Cleaning Ltd. Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Winners Cleaning Ltd. The successful candidate will be responsible for determining and establishing office procedures and routines, scheduling and confirming appointments, and answering telephone and electronic enquiries.The ideal candidate will have a...


  • Beaumont, Canada Rising Star Daycare & OSC Ltd Full time

    Job Title: Administrative Support SpecialistRising Star Daycare & OSC Ltd is seeking an experienced Administrative Support Specialist to join our team. The successful candidate will be responsible for providing administrative support to our staff and management team.Key Responsibilities:Arrange and coordinate seminars, conferences, and other eventsRecord and...


  • Beaumont, Canada Winners Cleaning Ltd. Full time

    Education: Bachelor’s degree or equivalent experienceExperience: 1 year to less than 2 yearsKey ResponsibilitiesDevelop and implement efficient office procedures and routinesSchedule appointments and coordinate logisticsProvide exceptional customer service via phone and emailCompile and analyze data, statistics and other informationManage office supplies...


  • Beaumont, Canada Divine Spine Beaumont Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Divine Spine Beaumont Ltd. As an Administrative Support Specialist, you will be responsible for providing administrative support to our healthcare professionals, ensuring the smooth operation of our office.Key Responsibilities- Provide...


  • Beaumont, Canada INNTECH FUTURE INC. Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at INNTECH FUTURE INC. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide solutions to technical issuesConsult user...


  • Beaumont, Canada S WOODWORKS INC Full time

    S WOODWORKS INC is seeking a skilled Construction Support Specialist to join our team. As a Construction Support Specialist, you will play a vital role in supporting our construction projects from start to finish.About the JobThe successful candidate will have experience working in a construction environment and be comfortable operating various types of...


  • Beaumont, Canada Cordial Convenience Full time

    Cordial Convenience is seeking an Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for scheduling and confirming appointments, answering telephone and relay telephone calls and messages, and performing data entry tasks.Key ResponsibilitiesScheduling and Coordination: Schedule and confirm...


  • Beaumont, Canada Canada Inc Full time

    At Canada Inc, we are seeking an Administrative Support Specialist to join our team. The successful candidate will be responsible for determining and establishing office procedures and routines, scheduling and confirming appointments, and answering electronic enquiries. Additionally, the candidate will compile data, statistics, and other information, order...


  • Beaumont, Canada Aapar Foods Ltd. Full time

    At G&K FOODS INC., we are seeking an Administrative Support Specialist to provide administrative assistance to our team.The successful candidate will be responsible for determining and establishing office procedures and routines.Excellent organizational and communication skills are essential for this role.The ideal candidate will have experience with MS...


  • Beaumont, Canada Go Graphics Ltd. Full time

    At Go Graphics Ltd., we are seeking an Administrative Support Specialist to join our team. The successful candidate will be responsible for determining and establishing office procedures and routines, scheduling and confirming appointments, and answering telephone and electronic enquiries. Additionally, the role will involve compiling data, statistics, and...


  • Beaumont, Canada Charhdikala Media Inc. Full time

    Job Title: Network Support SpecialistJob Summary: We are seeking a highly skilled Network Support Specialist to join our team at Charhdikala Media Inc. The successful candidate will be responsible for maintaining, troubleshooting, and administering local area networks (LANs), wide area networks (WANs), mainframe networks, and computer workstations and...


  • Beaumont, Canada INNTECH FUTURE INC. Full time

    The role of the Technical Support Specialist at INNTECH FUTURE INC. is to provide assistance to users experiencing difficulties with computer systems.Key Responsibilities:Technical Support: Respond to user inquiries, consult user guides and technical manuals, and implement solutions to resolve user difficulties.Collaboration and Communication: Provide advice...


  • Beaumont, Canada Winners Cleaning Ltd. Full time

    We are seeking an Administrative Support Specialist to join our team at Winners Cleaning Ltd. The successful candidate will be responsible for determining and establishing office procedures and routines, scheduling and confirming appointments, and answering telephone and electronic enquiries.The ideal candidate will have a secondary (high) school graduation...