Funeral Services Coordinator

19 hours ago


Mascouche, Quebec, Canada Service Corporation International Full time

**About Us**

We are a leader in the death care industry, dedicated to celebrating lives and helping families through difficult times.

**Job Summary**

As a Funeral Services Coordinator, you will play a vital role in supporting our funeral operations, providing exceptional customer service, and ensuring that every family feels valued and cared for.

**Responsibilities**

  • Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families.
  • Prepare documents related to services, cremations, maintenance, as directed by management.
  • Assist with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
  • Perform office duties such as answering phones, operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter, and scale.
  • Run errands such as for floral delivery, picking up of supplies, documents, etc.
  • Serve as an usher and may park cars or perform any transportation requirements.
  • Drive Funeral Home vehicles for services and picking up families.
  • Ensure refreshments are available (where allowed by law).
  • Assist with visitations, memorial, and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
  • Greet and receive client families and/or other persons entering the office for information and assistance.

**Requirements**

  • High school diploma or equivalent.
  • Previous customer service and/or sales experience preferred.
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
  • Valid state driver's license with an acceptable driving record required.

**What We Offer**

  • A competitive salary range of $35,000 - $45,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work for a leader in the death care industry, dedicated to making a difference in people's lives.

**How to Apply**

If you are a motivated and compassionate individual who is passionate about providing exceptional customer service, please submit your application today



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