Customer Service Representative

20 hours ago

Gander, Canada Canadian Tire Corporation Ltd Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Canadian Tire Corporation Ltd.

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service to our valued customers, handling inquiries, product returns, exchanges, and sales transactions efficiently and professionally.

Key Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Respond to and handle customer inquiries, requests, and concerns over the phone and in person.
  • Process returns and exchanges in a timely and efficient manner.
  • Operate cash registers, computers, and printers with accuracy and attention to detail.
  • Maintain a clean and organized customer service area.
  • Ensure compliance with Health and Safety regulations.

Requirements and Skills:

  • Customer service experience.
  • Ability to work shifts, including days, evenings, weekends, and holidays.
  • Approachable and friendly demeanor.
  • Ability to find solutions to problems, adapt to challenging situations, and make decisions.
  • Ability to handle physical demands, including standing, walking, lifting, and carrying items.
  • Attention to detail and ability to work in a fast-paced environment.

What We Offer:

  • An amazingly friendly team.
  • Continued career opportunities.
  • Profit-sharing (conditions apply).
  • Employee discount.
  • Diverse, inclusive, and safe working environment.
  • Work-life balance.
  • Flexible work hours.
  • Ongoing training and learning.
  • Scholarship opportunities.
  • Reward and recognition program.
  • Group benefit plan (conditions apply).
  • On-site parking.
  • Public transportation nearby.
  • Free coffee.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience.

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