Physician Quality Improvement Specialist

3 weeks ago

Fort St John, Canada Northern Health Authority Full time
Job Summary

The Physician Quality Improvement Coach (PQI Coach) is a key role within the Specialist Services Committee (SSC) at Northern Health Authority. This position is responsible for providing foundational support to achieve Coordinated and Accessible Services and the Institute for Healthcare Improvement Modified Triple Aim. The PQI Coach will work closely with physicians to support quality improvement activities, provide 'at the elbow' support and training, and coordinate regular time/space to review data. This role requires a strong understanding of quality improvement methodologies and the ability to motivate and inspire concepts of learning within an organization.

Key Responsibilities

* Provide foundational support to achieve Coordinated and Accessible Services and the Institute for Healthcare Improvement Modified Triple Aim
* Work closely with physicians to support quality improvement activities
* Provide 'at the elbow' support and training for hospital-based quality improvement
* Coordinate regular time/space to review data with physicians

What We Offer

* Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees
* Four weeks vacation with one year of continuous service
* Financial Support for Moving Expenses is available for eligible positions
* Employee referral program
* Employer-paid training and leadership development opportunities
* Spectacular outdoor activities and the shortest commutes in BC

Qualifications

* Bachelor's degree in Health or Public Administration, Commerce, or Business Administration, or a health-related discipline
* Five (5) to seven (7) years' experience in health services research and/or quality improvement methods
* Supervisory experience considered beneficial
* Or an equivalent combination of education, training, and experience

Skills and Abilities

* Demonstrated ability in facilitating education and training
* Excellent interpersonal skills
* Demonstrated effectiveness in building a diverse range of relationships and partnerships with health professionals, physicians, and community groups/programs/services
* Ability to motivate and inspire concepts of learning within an organization
* Demonstrated knowledge of quality improvement methodologies and an understanding of the healthcare system
* Ability to access, analyze, interpret, and present data, measurement, and evaluation
* Ability to understand unique professional differences and how to encourage professions to work together towards a common goal
* Demonstrated ability to effectively navigate and negotiate complex social relationships and environments
* Demonstrated ability to communicate effectively both verbally and in writing, including computer literacy, development of proposals/business cases, and the ability to adapt/share evidence in a relevant manner
* Ability to maintain professional competency with a customer-service lens
* Ability to exercise diplomacy and tact in difficult situations and function under tight timelines
* Ability to problem-solve and troubleshoot
* Ability and willingness to travel, if required

About Northern Health Authority

Northern Health Authority covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000. Employing more than 7,000 staff throughout the region, Northern Health Authority provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.

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