Retail Store Supervisor

3 weeks ago


Toronto, Ontario, Canada Ontario Ltd. Full time
About the Role

Ontario Ltd. is seeking a highly skilled Retail Store Supervisor to lead our sales team and drive business growth.

Key Responsibilities
  • Assign tasks to sales associates to ensure optimal store performance.
  • Hire, train, or arrange for training of staff members to enhance their skills and knowledge.
  • Authorize returns and exchanges of merchandise to maintain customer satisfaction.
  • Develop work schedules that meet business needs and employee availability.
  • Sell merchandise to customers, utilizing product knowledge and sales techniques.
  • Possess excellent communication skills to prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve issues promptly, including customer complaints, supply shortages, and other operational challenges.
  • Maintain inventory levels and organize stockroom operations.
  • Supervise and coordinate activities of sales associates, ensuring seamless store operations.
Requirements
  • A secondary (high) school graduation certificate as a minimum requirement.
  • Experience: 7 months to less than 1 year in a retail setting.
Personal Qualities
  • Accuracy in daily tasks and decision-making.
  • Strong client focus, ensuring exceptional customer experiences.
  • Efficient interpersonal skills, building strong relationships with colleagues and customers.
  • Excellent oral communication skills, effectively conveying information and ideas.
  • Organized and methodical approach to work, prioritizing tasks and managing time wisely.
  • Reliability in meeting commitments and deadlines.
  • Ability to multitask, handling multiple responsibilities simultaneously.
Working Conditions
  • Permanent position with Ontario Ltd.
  • Work Language: English.
  • Estimated Salary: $45,000 - $55,000 per year.
  • Hours: 33 to 35 hours per week.


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