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Tech Experience Specialist

2 months ago

Halifax, Nova Scotia, Canada Avidity Full time

About Avidity Group

Avidity Group is a leading provider of innovative technology solutions, empowering individuals and businesses to thrive in a rapidly changing world.

Job Summary

We are seeking a highly motivated and enthusiastic Tech Experience Specialist to join our team as a Microsoft Product Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting cutting-edge Microsoft products in-store.

Key Responsibilities

  • Product Demonstration and Promotion
    • Engage and excite customers through interactive product demonstrations, showcasing the latest Microsoft products and services.
    • Drive in-store sales and boost product awareness by effectively communicating the value and benefits of Microsoft products.
  • Customer Experience
    • Provide outstanding customer service, ensuring that every interaction is positive and memorable.
    • Respond to customer inquiries and concerns in a timely and professional manner.
  • Reporting and Analysis
    • Accurately record and report sales data, customer feedback, and other relevant metrics.
    • Analyze data to identify trends and areas for improvement, informing business decisions and driving growth.
  • Team Collaboration
    • Work closely with cross-functional teams, including sales, marketing, and product development, to ensure seamless execution of campaigns and initiatives.
    • Contribute to a positive and inclusive team culture, fostering open communication and collaboration.

Requirements and Qualifications

  • Passion for Technology
    • Strong passion for technology and innovation, with a desire to stay up-to-date on the latest trends and developments.
  • Excellent Communication and Presentation Skills
    • Effective communication and presentation skills, with the ability to engage and persuade customers.
  • Previous Retail or Sales Experience
    • Previous experience in retail or sales, with a proven track record of driving sales and achieving targets.
  • Ability to Learn and Explain Complex Concepts
    • Ability to quickly learn and explain complex technological concepts to customers.

What We Offer

  • Competitive Compensation and Benefits
    • Competitive salary and benefits package, including opportunities for career growth and professional development.
  • Supportive Company Culture
    • A supportive and inclusive company culture, with a focus on employee well-being and satisfaction.
  • Opportunities for Growth and Development
    • Opportunities for career growth and professional development, with a focus on helping employees achieve their goals and aspirations.