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Cargo Operations Manager
2 months ago
The Cargo Operations Manager is responsible for overseeing the efficient management of cargo activities at Swissport, ensuring a safe and quality product is provided to customers. This role is based at Mirabel and Dorval airports.
Key Responsibilities- Operational Management: Accountable for daily cargo operations, effectively managing staff to meet customer and company expectations.
- Safety and Quality: Maintain and improve customer and company safety and quality standards, adhering to regulatory requirements.
- Customer Relations: Foster good relations with customers and airport authorities, ensuring seamless operations and resolving any issues promptly.
- Staff Management: Manage and control all staff assignments, providing coaching and training to improve operations effectively.
- Leadership: Hold daily briefings with all levels of management, ensuring clear communication and alignment with company goals.
- Incident Reporting: Ensure that incidents/accident reports are completed adequately and timely, maintaining a safe working environment.
- Experience: 3 years of relevant experience in the cargo industry, with a focus on warehouse management and ground handling.
- Skills: Excellent communication skills, strong organizational and multi-tasking abilities, leadership skills, and customer focus.
- Language: Fluency in French and English (oral and written), with a valid driver's license and airside permit D/A (an asset).
Swissport is committed to diversity, equal opportunity, and the power of our values to drive our success. We strive to create an inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.