Strategic Account Vice President

3 weeks ago

Toronto, Ontario, Canada undisclosed Full time

Job Overview

We are seeking a seasoned Vice President of Sales, Strategic Accounts to lead our efforts in growing and retaining our most valuable clients. The ideal candidate will have a strong background in solution selling, with a focus on developing deep relationships and delivering exceptional value to our clients.

Key Responsibilities

  • Client Retention Strategy: Develop and execute a comprehensive strategy to retain and grow key client accounts, ensuring consistent engagement and satisfaction.
  • Solution Sales Leadership: Lead the sales strategy for existing clients, focusing on upselling and cross-selling our full suite of technology solutions to drive revenue growth.
  • Executive Client Relationships: Build and maintain high-level relationships with key decision-makers across our clients, ensuring their needs are understood and met.
  • Revenue Growth: Increase wallet share by identifying opportunities for new product sales and ensuring clients fully leverage our solutions to achieve their business objectives.
  • Sales Team Leadership: Lead and mentor a team of account managers and solution sales professionals, providing strategic direction and ensuring alignment with broader business objectives.
  • Cross-Functional Collaboration: Partner closely with product development, marketing, and operations to ensure seamless client experiences and the effective delivery of customized solutions.
  • Negotiation & Contract Management: Oversee contract negotiations, renewals, and pricing strategies, ensuring terms are favorable for both the company and clients.
  • Client Advocacy: Serve as the voice of the client within the executive team, advocating for their needs and collaborating on product development or service enhancements.
  • Performance Metrics & Reporting: Track and analyze performance metrics related to client retention, account growth, and overall client satisfaction, reporting to the CEO and executive team regularly.

Requirements

  • Proven experience in B2B solution sales and account management at a senior or executive level, preferably within telecommunications, technology, or SaaS industries.
  • Demonstrated ability to grow large, complex accounts and deliver significant revenue growth through a solution-selling approach.
  • Exceptional leadership skills, with experience managing and developing high-performing sales and account management teams.
  • Strong strategic thinking abilities, with a track record of developing and executing client retention and growth strategies.
  • Superior communication, presentation, and negotiation skills, particularly with C-level executives and other key decision-makers.
  • Ability to collaborate effectively across departments to ensure the best outcomes for clients and the company.
  • Familiarity with CRM tools (e.g., Salesforce) and the ability to leverage data to inform sales strategies and client success initiatives.
  • Experience working in a fast-paced, evolving environment, with a focus on driving results and exceeding expectations.

Competencies

  • Strategic Leadership: Ability to create and execute a long-term strategy for client retention and revenue growth.
  • Client-Centric Mindset: Deep understanding of client needs and a commitment to delivering high-value solutions.
  • Executive Presence: Confidence in communicating and building relationships at the highest levels within client organizations.
  • Analytical & Data-Driven: Capable of using data to drive decisions and demonstrate the value of our solutions.
  • Results-Oriented: Strong focus on achieving measurable business outcomes and continuously exceeding targets.

What We Offer

  • Competitive compensation package, including base salary and performance-based incentives.
  • Comprehensive benefits, including medical, dental, and vision coverage.
  • Generous paid time off and flexible work arrangements.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

About Us

We are a leading provider of mission-critical software solutions for various industries. Our company is committed to delivering exceptional value to our clients through innovative solutions and exceptional service.

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