Restaurant Operations Manager

2 weeks ago


Saint Paul, Canada Tim Hortons Full time

We are seeking a Restaurant Operations Manager to join our team at Tim Hortons.

About the Role

As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we provide exceptional customer service and maintain high-quality food and beverages.

The ideal candidate will have previous experience in a similar role, with a proven track record of successfully managing teams and driving sales growth.

Key Responsibilities
  • Establish Work Schedules: Create efficient schedules to meet business demands and ensure adequate staffing levels.
  • Staff Supervision: Oversee and coordinate the activities of staff who prepare and serve food and beverages, providing guidance and support as needed.
  • Training and Development: Train new staff members on job duties, sanitation procedures, and quality control standards.
  • Cost Control: Estimate ingredient and supply needs, ensuring that we maintain optimal inventory levels and minimize waste.
  • Quality Assurance: Monitor food and beverage preparation, ensuring that they meet our high quality standards.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Reporting: Prepare and submit reports on sales, inventory, and other key performance indicators.
Work Environment and Physical Demands
  • Fast-Paced Environment: Our restaurant operates in a fast-paced environment, requiring flexibility and adaptability.
  • Standing for Extended Periods: The role requires standing for extended periods, making it essential to have good physical stamina.
  • Permanent Position: This is a permanent position, offering stability and security.
  • Hours: You can expect to work approximately 32-40 hours per week.

In this role, you will have the opportunity to work with a dynamic team, develop your leadership skills, and drive business growth. We offer a competitive salary and benefits package, including a base salary range of $50,000 - $65,000 per year, depending on experience.



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