Insurance Operations Support Specialist
3 weeks ago
Overview
We are seeking a skilled Insurance Operations Support Specialist to join our team at Liberty Mutual Canada.
About the Role
This is an exciting opportunity to support the Operations & Innovation team with underwriting operations functions, including setup of new and renewal business, policy and file maintenance, and assisting Underwriters with risk analysis.
Main Responsibilities
- Establish new and renewal business processes
- Issue policies and endorsements
- Maintain accurate policy files
- Collaborate with Underwriters on renewals and new business, involving pricing, financial analysis, loss analysis, risk review, and follow-up on outstanding information requests
- Correspond with brokers and reinsurers as required
- Analyze monthly reports for valuable insights
- Prepare broker reports and ad hoc reports as necessary
- Prioritize workload effectively and deliver exceptional customer service
- Identify opportunities for process improvements in underwriting operations
- Ensure proper organization and documentation of underwriting files
Requirements
- Post-secondary education (Bachelors, Diploma etc.) and/or at least 2 years of relevant work experience, preferably in insurance operations
- Strong written and verbal communication skills
- Demonstrated proficiency in Microsoft Office Suite, particularly Word and Excel
- Accuracy, attention to detail, and excellent documentation skills
- Ability to multitask and prioritize multiple projects/assignments in a high-volume, fast-paced environment
What We Offer
- A dynamic flexible work environment
- A competitive health & dental benefits plan
- A market-leading pension plan
- A competitive time off policy
- External education & tuition reimbursement programs
Salary Range: $55,000 - $75,000 per annum, commensurate with experience.
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