Insurance Operations Support Specialist

3 weeks ago


Vancouver, British Columbia, Canada Liberty Mutual Canada Full time

Overview

We are seeking a skilled Insurance Operations Support Specialist to join our team at Liberty Mutual Canada.

About the Role

This is an exciting opportunity to support the Operations & Innovation team with underwriting operations functions, including setup of new and renewal business, policy and file maintenance, and assisting Underwriters with risk analysis.

Main Responsibilities

  • Establish new and renewal business processes
  • Issue policies and endorsements
  • Maintain accurate policy files
  • Collaborate with Underwriters on renewals and new business, involving pricing, financial analysis, loss analysis, risk review, and follow-up on outstanding information requests
  • Correspond with brokers and reinsurers as required
  • Analyze monthly reports for valuable insights
  • Prepare broker reports and ad hoc reports as necessary
  • Prioritize workload effectively and deliver exceptional customer service
  • Identify opportunities for process improvements in underwriting operations
  • Ensure proper organization and documentation of underwriting files

Requirements

  • Post-secondary education (Bachelors, Diploma etc.) and/or at least 2 years of relevant work experience, preferably in insurance operations
  • Strong written and verbal communication skills
  • Demonstrated proficiency in Microsoft Office Suite, particularly Word and Excel
  • Accuracy, attention to detail, and excellent documentation skills
  • Ability to multitask and prioritize multiple projects/assignments in a high-volume, fast-paced environment

What We Offer

  • A dynamic flexible work environment
  • A competitive health & dental benefits plan
  • A market-leading pension plan
  • A competitive time off policy
  • External education & tuition reimbursement programs

Salary Range: $55,000 - $75,000 per annum, commensurate with experience.



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