Client Service Assistant
4 weeks ago
Join Our Commercial Team
We are seeking a highly detail-oriented and client-focused Client Service Assistant to join our Commercial Team in Vancouver. As a key member of our team, you will be responsible for providing exceptional service to our clients by supplying professional and accurate documentation.
Your Key Responsibilities
- Process cover notes, invoices, enclosure letters, memos, and other documentation as required.
- Prepare certificate lists at renewal and issue certificates of insurance as confirmed with the client.
- Update the renewal list as required and ensure all correspondence is accurate and timely.
- Work with the Central Processing Unit to produce documentation and maintain policy files and/or electronic files.
- Process incoming mail and direct to the appropriate person on the team.
Requirements
- Minimum 2 years of Commercial insurance experience or relevant insurance education.
- Level 2 license (insurance designation, CIP or CAIB preferred) or working towards.
- Excellent communication skills, listening, verbal, and written.
- Ability to work well independently and part of a team.
- Professional and positive attitude and a desire to grow.
About Us
BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. We offer a dynamic work environment, competitive salaries, and a multitude of benefits starting day one.
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